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West Monroe

Senior Consultant, Productivity

West Monroe, Chicago, Illinois, United States, 60290

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Senior Consultant, Productivity

– West Monroe

West Monroe is currently seeking a Senior Consultant to join our Operations Excellence Practice within the Productivity discipline. Productivity consultants partner with clients to drive operational excellence by enhancing efficiency, optimizing processes, and leveraging technology to unlock productivity. They focus on transforming operations through process improvement, performance management, and innovative solutions that align people, processes, and technology to achieve measurable results.

Responsibilities

Lead current‑state analyses to identify and prioritize AI‑enabled use cases using structured criteria such as cognitive load, variability, and data readiness.

Design future‑state workflows that integrate AI augmentation points and develop standardized prompts to improve process speed and quality.

Help clients optimize operations through process improvement.

Gather business requirements and document business processes.

Build Excel‑based models to assess and forecast business objectives.

Mentor and develop staff on the job and through formal feedback.

Help create work plans, pricing estimates, and risk assessments for business development opportunities.

Actively build a professional network and affiliate network in the local community.

Qualifications

Bachelor’s degree in industrial engineering, systems engineering, management science, business management, operations research, supply chain management, or similar fields.

4‑6 years of experience analyzing operational business processes, identifying potential improvement opportunities, quantifying value, and successfully implementing the improvements to achieve results.

Experience leading teams of 2‑5 resources with a desire to continue broadening and deepening technical, business, and consulting skills.

Preferred experience in implementing areas such as process improvement, lean, workflow analysis, engineered standards development, and other productivity‑related initiatives.

Experience designing or refining GenAI prompts that improve efficiency, consistency, or accuracy within business processes.

Ability to develop quantified value models (cycle time, cost, capacity) to support AI‑enabled transformation recommendations.

Prior consulting experience is preferred.

Preferred experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients.

Exceptional written and verbal communication skills.

Ability to work permanently in the United States without sponsorship.

A commitment to inclusion and diversity, and openness to new ideas and perspectives.

Ability to travel (50%+) for client engagements.

Benefits Employees and their families are covered by medical, dental, vision, and basic life insurance. Employees may enroll in our 401(k) plan, participate in the employee stock ownership program, and are eligible for annual bonuses. Unlimited flexible time off, ten paid holidays per year, and eligibility for ten weeks of paid parental leave are also provided.

Salary and Location (Examples) Seattle or Washington, D.C.: $116,000—$136,500 USD

Los Angeles: $121,600—$143,000 USD

New York City or San Francisco: $127,100—$149,500 USD

A location not listed above: $110,500—$130,000 USD

Equal Employment Opportunity West Monroe is an Equal Employment Opportunity Employer

and believes in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic protected by law.

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