Boulder County Sheriff's Office
Operations Division Manager
Boulder County Housing Department (BCHA) invites applications for the Operations Division Manager position. The role delivers strategic and operational leadership for BCHA’s affordable housing portfolio, overseeing property operations, facilities maintenance, HVAC, and the Business Systems unit.
Salary:
$106,908.00 – $153,984.00 annually (2026 Hiring Salary Range: $109,152.00 – $133,182.00)
Location:
Boulder County, CO.
Job Type:
Full‑time, exempt.
Reports to:
Deputy Director of Operations and Development.
Key Responsibilities
Operational Leadership
Oversee day‑to‑day operations for 1,083 housing units across 60+ locations.
Lead Property Management and Maintenance divisions to ensure performance and resident experience.
Establish and monitor key performance indicators: occupancy rates, work‑order response times, REAC–HQS scores, lease‑up pace and resident satisfaction.
Team Development & Culture
Coordinate communication among departments to build a collaborative team.
Develop staff training and professional development programs.
Support sustainability, equity, or innovation initiatives.
Property Management
Oversee property managers and ensure implementation of policies and tenant engagement strategies.
Track tenant accounts receivable and occupancy metrics.
Drive initiatives to enhance operational efficiency and resident experience through data‑driven decisions.
Ensure compliance with all relevant housing regulations (LIHTC, HUD, RD, USDA, local ordinances).
Monitor budgets, approve expenditures, and manage financial targets.
Lead resolution of complex tenant issues and maintain the Yardi system.
Compliance & Program Integrity
Ensure adherence to investor requirements and disaster planning.
Lead internal training and certification programs.
Prepare and present regular reports to senior management.
Maintenance
Manage maintenance and HVAC budgets and track costs.
Oversee maintenance operations, preventive maintenance, and emergency response protocols.
Ensure compliance with safety, accessibility, and environmental standards.
Support energy efficiency and sustainability initiatives.
Business Systems Coordination
Oversee contract lifecycle management for 150+ housing contracts.
Coordinate cross‑department communication and approvals.
Handle inventory control, vendor coordination, fleet operations, and insurance administration.
Strategic Planning and Development
Collaborate with Housing Development team on construction to operations transitions.
Participate in long‑term planning for new developments, site selection, and lease‑up strategies.
Manage operational budgets and align spending with funding requirements, including AAHT resources.
Perform related work and may be reassigned during emergencies.
Required Qualifications
Minimum 10 years of experience in housing or property management.
Minimum 3 years in a supervisory role.
Valid Colorado driver’s license with a clean driving record.
Background investigation will be conducted; job offer is contingent on passing.
Preferred Qualifications
Bilingual in English and Spanish.
Proven success managing cross‑functional teams and complex portfolios.
Strong knowledge of housing compliance standards and funding mechanisms.
Proficiency in Microsoft Office, Yardi, and other property management systems.
Knowledge, Skills & Abilities
Deep understanding of affordable housing operations and regulatory compliance.
Strategic planning and alignment with organizational goals.
Strong leadership and team management skills.
Excellent communication and stakeholder engagement abilities.
Proficiency in Microsoft Office and property management software.
Ability to analyze challenges and implement effective solutions.
Commitment to equity, inclusion, and cultural responsiveness.
Adaptability to change and evolving community needs.
Physical Requirements
Office setting with occasional onsite visits to BCHA properties; requires lifting up to 20 lbs, walking on uneven surfaces, and standing.
Frequent computer use and hand/eye coordination.
Background check: position work environment (office and onsite).
Benefits
Health, vision, and dental coverage.
Additional benefits include family‑forming benefits, 12 weeks paid caregiver leave, breast‑feeding friendly workplace, sick child care, LifeMart discount hub, wellness program, employee assistance program, PERA 401k, Social Security retirement, life and disability insurance, critical illness and accidental insurance, tuition assistance, PSLF eligibility, free EcoPass, hospital indemnity, ID theft protection, pet insurance, 8 hours paid public service leave.
Generous paid time off: holidays, 80‑hour vacation bank, monthly accrual of vacation and medical leave.
Employer contributions to Social Security and PERA.
EEO Statement Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio‑economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
How to Apply Applicants should describe how they meet the required minimum qualifications in the application. The application will be reviewed by the hiring manager; if selected to advance, attachments may be forwarded to the hiring team.
Contact Information Address: 2025 14th Street, Boulder, Colorado 80302 Phone: 303‑441‑3525 Website: http://www.bouldercounty.org
#J-18808-Ljbffr
Salary:
$106,908.00 – $153,984.00 annually (2026 Hiring Salary Range: $109,152.00 – $133,182.00)
Location:
Boulder County, CO.
Job Type:
Full‑time, exempt.
Reports to:
Deputy Director of Operations and Development.
Key Responsibilities
Operational Leadership
Oversee day‑to‑day operations for 1,083 housing units across 60+ locations.
Lead Property Management and Maintenance divisions to ensure performance and resident experience.
Establish and monitor key performance indicators: occupancy rates, work‑order response times, REAC–HQS scores, lease‑up pace and resident satisfaction.
Team Development & Culture
Coordinate communication among departments to build a collaborative team.
Develop staff training and professional development programs.
Support sustainability, equity, or innovation initiatives.
Property Management
Oversee property managers and ensure implementation of policies and tenant engagement strategies.
Track tenant accounts receivable and occupancy metrics.
Drive initiatives to enhance operational efficiency and resident experience through data‑driven decisions.
Ensure compliance with all relevant housing regulations (LIHTC, HUD, RD, USDA, local ordinances).
Monitor budgets, approve expenditures, and manage financial targets.
Lead resolution of complex tenant issues and maintain the Yardi system.
Compliance & Program Integrity
Ensure adherence to investor requirements and disaster planning.
Lead internal training and certification programs.
Prepare and present regular reports to senior management.
Maintenance
Manage maintenance and HVAC budgets and track costs.
Oversee maintenance operations, preventive maintenance, and emergency response protocols.
Ensure compliance with safety, accessibility, and environmental standards.
Support energy efficiency and sustainability initiatives.
Business Systems Coordination
Oversee contract lifecycle management for 150+ housing contracts.
Coordinate cross‑department communication and approvals.
Handle inventory control, vendor coordination, fleet operations, and insurance administration.
Strategic Planning and Development
Collaborate with Housing Development team on construction to operations transitions.
Participate in long‑term planning for new developments, site selection, and lease‑up strategies.
Manage operational budgets and align spending with funding requirements, including AAHT resources.
Perform related work and may be reassigned during emergencies.
Required Qualifications
Minimum 10 years of experience in housing or property management.
Minimum 3 years in a supervisory role.
Valid Colorado driver’s license with a clean driving record.
Background investigation will be conducted; job offer is contingent on passing.
Preferred Qualifications
Bilingual in English and Spanish.
Proven success managing cross‑functional teams and complex portfolios.
Strong knowledge of housing compliance standards and funding mechanisms.
Proficiency in Microsoft Office, Yardi, and other property management systems.
Knowledge, Skills & Abilities
Deep understanding of affordable housing operations and regulatory compliance.
Strategic planning and alignment with organizational goals.
Strong leadership and team management skills.
Excellent communication and stakeholder engagement abilities.
Proficiency in Microsoft Office and property management software.
Ability to analyze challenges and implement effective solutions.
Commitment to equity, inclusion, and cultural responsiveness.
Adaptability to change and evolving community needs.
Physical Requirements
Office setting with occasional onsite visits to BCHA properties; requires lifting up to 20 lbs, walking on uneven surfaces, and standing.
Frequent computer use and hand/eye coordination.
Background check: position work environment (office and onsite).
Benefits
Health, vision, and dental coverage.
Additional benefits include family‑forming benefits, 12 weeks paid caregiver leave, breast‑feeding friendly workplace, sick child care, LifeMart discount hub, wellness program, employee assistance program, PERA 401k, Social Security retirement, life and disability insurance, critical illness and accidental insurance, tuition assistance, PSLF eligibility, free EcoPass, hospital indemnity, ID theft protection, pet insurance, 8 hours paid public service leave.
Generous paid time off: holidays, 80‑hour vacation bank, monthly accrual of vacation and medical leave.
Employer contributions to Social Security and PERA.
EEO Statement Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio‑economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
How to Apply Applicants should describe how they meet the required minimum qualifications in the application. The application will be reviewed by the hiring manager; if selected to advance, attachments may be forwarded to the hiring team.
Contact Information Address: 2025 14th Street, Boulder, Colorado 80302 Phone: 303‑441‑3525 Website: http://www.bouldercounty.org
#J-18808-Ljbffr