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Franklin Fitch

Senior Systems Engineer

Franklin Fitch, Boston, Massachusetts, us, 02298

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Base Pay Range $120,000.00/yr - $130,000.00/yr

About the Role Our client is seeking a senior systems engineer to be their go-to person. Looking for someone ready to design cloud-first environments. The role combines high-level systems engineering and solution architecture. You will be handling critical escalations, run client assessments, and architect end-to-end solutions—particularly around Azure.

What You’ll Do:

Lead technical assessments and turn business needs into secure, scalable infrastructure designs.

Design and deploy solutions in Azure, M365, and Intune/Endpoint Manager (Autopilot, compliance/CA policies, app packaging).

Redesign and optimize networks — firewalls, switching, routing, VLANs — for performance and security.

Use CLI confidently for common network tasks.

Troubleshoot loops, configure switches, and support HP/Dell switching and SonicWall/Fortinet firewalls.

Administer Windows Server roles, Office 365, and core Azure services.

Build and harden servers/workstations for reliability and security.

Create accurate SOWs outlining deliverables, timelines, and technical requirements.

Own complex L3+ escalations with deep-dive troubleshooting and root-cause analysis.

Produce clear, repeatable documentation for architectures and deployments.

Mentor junior/mid-level engineers to elevate team skill.

What You Bring:

5+ years in a Managed Service Provider (MSP) or high-volume IT support environment

Strong experience with Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS Microsoft 365 administration and security

Azure infrastructure and virtual networks (AZ-104 or higher preferred)

Virtualization tools: VMware, Hyper‑V, AVD

Strong documentation habits and familiarity with ConnectWise

Confident communication with the ability to explain solutions to non‑technical users

Bonus if you have: AZ‑305, CCNA/CCNP, or any cybersecurity‑related certs

Benefits

Full Benefits Package

Mental Health Days

PTO

Equal Opportunity Employer Equal Opportunity Employer

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Information Technology; Staffing and Recruiting

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