CYNET SYSTEMS is hiring: Senior Phlebotomist in Johns Creek

Job Description:

• The Patient Services Representative II provides high-quality patient care by performing accurate specimen collection and maintaining a professional and safe environment.
• This role requires direct interaction with patients, creating an atmosphere of trust while explaining procedures and ensuring skilled, safe, and accurate blood collection.
• The individual will focus on process excellence, confidentiality, and accuracy of patient information and may work in a doctor s office, patient service center, or other assigned locations.

Requirement/Must Have:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime as needed.
• Commitment to organizational policies and procedures.
• Ability to make decisions using established procedures and good judgment.
• Reliable transportation and valid driver s license when applicable.
• Ability to travel and work flexible hours at multiple locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Strong customer focus with effective communication skills and adaptability.

Experience:

• 1 to 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• 2 years in a patient service center environment (preferred).
• Customer service experience in a retail or service environment (highly preferred).
• Keyboard and data entry experience.

Responsibilities:

• Perform daily activities accurately and on time under supervisor direction.
• Maintain a safe and professional work environment.
• Perform forensic and clinical specimen collection and processing following established procedures.
• Verify patient demographic information and ensure correct labeling post-collection.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, and staff.

Should Have:

• Strong interpersonal and communication skills.
• Professionalism and adaptability to changing needs.
• Ability to work collaboratively and maintain confidentiality.

Skills:

• Phlebotomy proficiency.
• Customer service skills.
• Ability to prioritize and multitask.
• Strong attention to detail.

Qualification And Education:

• High school diploma or equivalent.
• Medical assistant or paramedic training (preferred).
• Phlebotomy certification (preferred; required in select states).