CYNET SYSTEMS is hiring: Senior Phlebotomist in Dahlonega

Job Description:

• The Patient Services Representative II represents the face of the company to patients who arrive for routine health needs or important diagnostic decisions.
• The PSR II draws high-quality blood samples and prepares specimens for lab testing while following established procedures.
• This role involves direct patient interaction, creating an atmosphere of trust by explaining procedures clearly and performing blood collection safely and accurately.
• The PSR II demonstrates leadership behaviors, process excellence, confidentiality, and accuracy in handling patient information.
• Assignments may include a doctor s office, a patient service center, or other locations based on business needs.
• Under the direction of the area supervisor, the PSR II performs daily activities accurately and on time, maintains a professional and safe environment, and completes both forensic and clinical specimen collection with confidence.
• Additional responsibilities include verifying patient demographic information, ensuring proper labeling, maintaining records, and promoting a positive image to patients, clients, employees, and the public.

Requirement/Must Have:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime based on staffing needs.
• Commitment to company policies and procedures, including dress code and health and safety guidelines.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation and valid driver s license, if applicable.
• Ability to travel, work flexible hours, and cover multiple locations with minimal notice.
• Ability to manage multiple priorities in a high-volume environment.
• Strong customer focus and ability to communicate openly with peers, supervisors, and patients.
• Ability to adapt to change and demonstrate knowledge of business operations.

Experience:

• Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Minimum two years of experience in a patient service center environment preferred.
• Customer service experience in a retail or service environment preferred.
• Keyboard and data entry experience.

Responsibilities:

• Perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Collect and process forensic and clinical specimens following established procedures.
• Verify patient demographic information and ensure proper labeling.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.

Qualification And Education:

• High school diploma or equivalent.
• Medical assistant or paramedic training preferred.