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Mass General Brigham

Program Coordinator

Mass General Brigham, Boston, Massachusetts, us, 02298

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Program Coordinator – Mass General Brigham Join to apply for the Program Coordinator role at Mass General Brigham. The Program Coordinator is responsible for coordinating program activities and providing administrative support, ensuring operational efficiency and alignment with organizational goals. The role facilitates communication across departments, monitors program timelines, supports project implementation to enhance program effectiveness, and contributes to reporting and data analysis to assess program impact.

Responsibilities

Assist in the day‑to‑day administrative tasks related to program management.

Maintain accurate and organized program documentation, including project plans, reports, and correspondence.

Assist in the planning and execution of events related to hospital programs, such as workshops, training sessions, and community outreach activities.

Enter and manage program‑related data, ensuring accuracy and completeness.

Communicate with program participants and stakeholders, providing information, collecting feedback, and addressing inquiries.

Provide assistance with the program's financial operations.

Serve as main point of contact and administrative support for the VC of Faculty Development and Enrichment and the Director of the Promotions Committee, maintaining a high level of confidentiality.

Manage the Annual Career Conference process including preparing faculty dashboards and reports.

Ensure knowledge and manage HMS appointment and promotion processes, including collecting materials for promotion reviews and managing updates for departmental promotion portal/database.

Manage bi‑annual HMS reappointments and supporting documentation.

Work closely with the department’s credentialing coordinator to coordinate promotional packets and material for HMS review.

Create streamlined processes for communication and tracking of promotions.

Manage and troubleshoot the Faculty HMS appointment portal used to track the status and progress on all promotions.

Design and troubleshoot bi‑annual clinical and research fellow survey system which collects demographic information and feedback to assess needs, shape the vision, and implement initiatives for program enrichment.

Analyze data to identify effectiveness of faculty development programs, report on trends, and implement improvement procedures.

Update existing and create new survey tools and databases for faculty development projects.

Design and maintain Neurology Faculty Development monthly newsletter and webpage.

Research best practices and data related to faculty development and manage programs and initiatives that will enhance and facilitate career development.

Manage all Faculty Development and Enrichment and Promotions Committee Meetings.

Develop brochures, invitations, or advertisements for events/lectures.

Create and maintain external program advertising/media through websites, brochures, postcards, publications, and other media.

Act as the MGB Neurology Faculty development point of contact for day‑to‑day administrative matters.

Facilitate the development and advancement of the faculty development structure, meetings, initiatives, and processes.

Organize and coordinate events and meetings.

Maintain and update websites.

Schedule and coordinate meetings, events, and/or other similar activities.

Assist with function arrangements such as ordering refreshments, providing audiovisual equipment, scheduling conference rooms, etc.

Manage Vice Chair for Faculty Development and Enrichment bibliography for compliance.

Perform other duties as assigned.

Qualifications

High school diploma or GED is required; bachelor’s degree preferred.

Administrative or program support experience of 1‑2 years preferred.

Excellent organizational and communication skills (articulate with good writing and phone skills); must be able to interact effectively with all levels of institutional, hospital and medical school staff.

Must possess a professional demeanor and a strong commitment to confidentiality.

Strong initiative, self‑motivated, and able to work with minimal supervision.

Ability to establish priorities, balance demands of multiple projects and meet deadlines.

Proficiency with computers and programs: Workday, Insight, Access, MS Office, website design (Dreamweaver, etc.), Acrobat 6.0 Professional.

Job Details Remote Type: Hybrid

Work Location: 55 Fruit Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $20.43 – $29.21 / Hourly

Grade: 4

Benefits and Compensation At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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