DC Department of Human Resources
Program Support Specialist
DC Department of Human Resources, Washington, District of Columbia, us, 20022
Job Summary
This position is in the Department of Housing and Community Development (DHCD), Rental Conversion and Sale Division (CASD). DHCD mission is to produce and preserve opportunities for affordable housing and economic development and to revitalize underserved communities in the District of Columbia. CASD administers the Rental Housing Conversion and Sale Act of 1980, as amended (D.C. Law 3-86) (the Conversion Act) and the Condominium Act of 1976 (D.C. Law 9-82) (the Condominium Act). The Conversion Act regulates, among other things: tenant opportunities to purchase rights, tenant first rights of refusal, offer of sale notices, notices of transfer and the conversion of property to cooperatives or condominiums. The Condominium Act regulates condominium formation and registration of condominium units before a developer may offer units to interested buyers. CASD also administers the Structural Defect Warranty Claim Program. Duties And Responsibilities
Participates in analytical studies based on examination of management needs. Identifies research and analyzes programs issues or problems; and presenting results. Evaluates current procedures to improve operational efficiency and makes recommendations to improve program(s) activities and services. Recommend administrative strategies or changes in internal operating procedures to incorporate new requirements, and to improve, expedite and eliminate management problems. Participates in the development of procedures and guidelines in order to satisfy the goals of the department or agency. Devises means of improvement and consolidates and/or standardizes administrative forms and procedures. Participates in improving effectiveness in meeting schedules, deadlines, priorities and production goals. Provides assistance and participates in the coordination of special assignments to coordinate and resolve general management matters and other appropriate issues and projects related to the functional responsibilities of the program(s). Coordinates and monitors practices and procedures utilized by the program staff to ensure compliance with all applicable regulations and procedures. As directed by supervisor, handles complaints and problems, non-complex in nature. Research and gather data; conducts fact-finding investigations; and develops results or recommendations. Generate spreadsheets, charts, summary tables, and statistics used in various reports and presentations. Provides assistance in tracking data or documents in reference to agency or agency program(s). Generates internal and external documents or correspondence that assists in the workflow of the program operation. Collects various program information and data involving documents dealing with agency or departmental program(s), project activities, services, policies and procedures. Prepares various reports, analyses, and documents in final form through the use of personal computer (PC). Makes effective use of computers and word processing equipment in writing and related work assignments. Qualifications And Education
Specialized Experience – Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Licenses and Certifications
None Working Conditions/Environment
Work is generally performed in an office setting. Other Significant Facts
Tour of Duty: Monday – Friday 8:15 a.m.- 4:45 p.m. (subject to change) Pay Plan, Series, Grade
CS-0301-09 Duration of Appointment
Career Service – Regular Appointment Promotion Potential
No known promotion potential Collective Bargaining Unit
This position is in a collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency service fee through an automatic payroll deduction. Area of Consideration
Open to the Public. Position Destination
This position has been deemed Security Sensitive under the guideline of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure. EEO Statement
The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation. Seniority level
Entry level Employment type
Full-time Job function
Administrative Industries
Human Resources Services
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This position is in the Department of Housing and Community Development (DHCD), Rental Conversion and Sale Division (CASD). DHCD mission is to produce and preserve opportunities for affordable housing and economic development and to revitalize underserved communities in the District of Columbia. CASD administers the Rental Housing Conversion and Sale Act of 1980, as amended (D.C. Law 3-86) (the Conversion Act) and the Condominium Act of 1976 (D.C. Law 9-82) (the Condominium Act). The Conversion Act regulates, among other things: tenant opportunities to purchase rights, tenant first rights of refusal, offer of sale notices, notices of transfer and the conversion of property to cooperatives or condominiums. The Condominium Act regulates condominium formation and registration of condominium units before a developer may offer units to interested buyers. CASD also administers the Structural Defect Warranty Claim Program. Duties And Responsibilities
Participates in analytical studies based on examination of management needs. Identifies research and analyzes programs issues or problems; and presenting results. Evaluates current procedures to improve operational efficiency and makes recommendations to improve program(s) activities and services. Recommend administrative strategies or changes in internal operating procedures to incorporate new requirements, and to improve, expedite and eliminate management problems. Participates in the development of procedures and guidelines in order to satisfy the goals of the department or agency. Devises means of improvement and consolidates and/or standardizes administrative forms and procedures. Participates in improving effectiveness in meeting schedules, deadlines, priorities and production goals. Provides assistance and participates in the coordination of special assignments to coordinate and resolve general management matters and other appropriate issues and projects related to the functional responsibilities of the program(s). Coordinates and monitors practices and procedures utilized by the program staff to ensure compliance with all applicable regulations and procedures. As directed by supervisor, handles complaints and problems, non-complex in nature. Research and gather data; conducts fact-finding investigations; and develops results or recommendations. Generate spreadsheets, charts, summary tables, and statistics used in various reports and presentations. Provides assistance in tracking data or documents in reference to agency or agency program(s). Generates internal and external documents or correspondence that assists in the workflow of the program operation. Collects various program information and data involving documents dealing with agency or departmental program(s), project activities, services, policies and procedures. Prepares various reports, analyses, and documents in final form through the use of personal computer (PC). Makes effective use of computers and word processing equipment in writing and related work assignments. Qualifications And Education
Specialized Experience – Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Licenses and Certifications
None Working Conditions/Environment
Work is generally performed in an office setting. Other Significant Facts
Tour of Duty: Monday – Friday 8:15 a.m.- 4:45 p.m. (subject to change) Pay Plan, Series, Grade
CS-0301-09 Duration of Appointment
Career Service – Regular Appointment Promotion Potential
No known promotion potential Collective Bargaining Unit
This position is in a collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency service fee through an automatic payroll deduction. Area of Consideration
Open to the Public. Position Destination
This position has been deemed Security Sensitive under the guideline of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure. EEO Statement
The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation. Seniority level
Entry level Employment type
Full-time Job function
Administrative Industries
Human Resources Services
#J-18808-Ljbffr