UFC GYM
4 days ago Be among the first 25 applicants
GENERAL SUMMARY The MMA PT Sales Admin is responsible for ensuring a positive customer experience personally and through Coach’s supervision. They deliver great member service along with Private Training and Supplement revenue, address member concerns, employee relations issues, and oversee scheduling and time‑keeping activities. They communicate and enforce Company and Club policies and procedures on a regular basis. They are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 days a week availability including both morning and night shifts.
ESSENTIAL DUTIES & RESPONSIBILITIES
Sell and conduct Private Training & Small Group Training with Members.
Sells training sessions, executes an effective prospecting strategy, conducts guest tours, and is responsible for completing staff sales through the Turn‑Over process.
Service Intro PT packages, build value, and re‑sign clients on full programs to hand off to the coaching staff.
Member prospecting in person/digital to generate complimentary appointments to sell personal training programs.
Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrive on time, prepared, and attentive for training appointments.
Assist in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements.
Review daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals.
Administrate company policies as they relate to the sales process.
Independently schedule and manage client appointments to ensure optimal time management and service delivery.
Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
Maintain up‑to‑date scheduling records and make adjustments to accommodate changes or cancellations.
Maintain personal client scheduling and calendar coordination, oversee the full scheduling lifecycle for individual client appointments.
Club Administration: work with the Fitness Manager to ensure coaches are productive, revenue and service goals are properly communicated, and the club remains on‑track to attain daily, weekly and monthly financial goals.
Set monthly, weekly and daily goals and objectives consistent with or above those of the Company. Conduct monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals.
Handle member service matters such as providing tours of the club, explaining services offered by the Coaching Department, signing members up for training agreements and appointments, mediating member issues and concerns in a timely and effective manner, elevating issues when appropriate.
Perform various administrative and housekeeping duties within assigned areas as needed.
Alert the Operations staff of repairs and maintenance needs in the club. Conduct daily facility walk‑throughs.
Supervise coach sales activities. Review agreements and prepare daily paperwork.
Comply with operational procedures in the club and follow‑up with compliance checks through monitoring of club systems and employee performance.
ORGANIZATION RELATIONSHIPS The MMA PT Sales Admin will report directly to the Fitness Manager and/or General Manager. They will communicate and enforce all Policies and Procedures with the Coaching Team. Duties require interaction with all club members and employees.
REQUIRED QUALIFICATIONS
In depth knowledge of Personal Training techniques from assessment to program design, and sales.
In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling. (MMA PT Sales Manager Only)
Must be able to operate and adjust all fitness equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills, friendly, enthusiastic and positive attitude.
Strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
Understands and follows oral and written instructions. Communicates clearly and concisely.
Possesses strong organizational skills. Understands basic record‑keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
Must be computer proficient, with basic skills in Microsoft Word and Excel.
Adhere to meal and rest break periods and must clock in and out for all shift times.
Required Experience: Minimum of one certification from an organization recognized by UFC Gym; Current CPR/AED certification; High school diploma or GED. Four‑year degree in a related field recognized by UFC Gym (preferred). Minimum 2 years of related experience. Experience in management/employee relations preferred.
Physical Requirements: Standing, lifting heavy weights, squatting, bending, reaching, spotting, prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Wellness and Fitness Services
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GENERAL SUMMARY The MMA PT Sales Admin is responsible for ensuring a positive customer experience personally and through Coach’s supervision. They deliver great member service along with Private Training and Supplement revenue, address member concerns, employee relations issues, and oversee scheduling and time‑keeping activities. They communicate and enforce Company and Club policies and procedures on a regular basis. They are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 days a week availability including both morning and night shifts.
ESSENTIAL DUTIES & RESPONSIBILITIES
Sell and conduct Private Training & Small Group Training with Members.
Sells training sessions, executes an effective prospecting strategy, conducts guest tours, and is responsible for completing staff sales through the Turn‑Over process.
Service Intro PT packages, build value, and re‑sign clients on full programs to hand off to the coaching staff.
Member prospecting in person/digital to generate complimentary appointments to sell personal training programs.
Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrive on time, prepared, and attentive for training appointments.
Assist in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements.
Review daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals.
Administrate company policies as they relate to the sales process.
Independently schedule and manage client appointments to ensure optimal time management and service delivery.
Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
Maintain up‑to‑date scheduling records and make adjustments to accommodate changes or cancellations.
Maintain personal client scheduling and calendar coordination, oversee the full scheduling lifecycle for individual client appointments.
Club Administration: work with the Fitness Manager to ensure coaches are productive, revenue and service goals are properly communicated, and the club remains on‑track to attain daily, weekly and monthly financial goals.
Set monthly, weekly and daily goals and objectives consistent with or above those of the Company. Conduct monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals.
Handle member service matters such as providing tours of the club, explaining services offered by the Coaching Department, signing members up for training agreements and appointments, mediating member issues and concerns in a timely and effective manner, elevating issues when appropriate.
Perform various administrative and housekeeping duties within assigned areas as needed.
Alert the Operations staff of repairs and maintenance needs in the club. Conduct daily facility walk‑throughs.
Supervise coach sales activities. Review agreements and prepare daily paperwork.
Comply with operational procedures in the club and follow‑up with compliance checks through monitoring of club systems and employee performance.
ORGANIZATION RELATIONSHIPS The MMA PT Sales Admin will report directly to the Fitness Manager and/or General Manager. They will communicate and enforce all Policies and Procedures with the Coaching Team. Duties require interaction with all club members and employees.
REQUIRED QUALIFICATIONS
In depth knowledge of Personal Training techniques from assessment to program design, and sales.
In depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling. (MMA PT Sales Manager Only)
Must be able to operate and adjust all fitness equipment.
Knowledge of company policies, practices and procedures, including emergency and safety procedures.
Strong interpersonal and communication skills, friendly, enthusiastic and positive attitude.
Strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
Understands and follows oral and written instructions. Communicates clearly and concisely.
Possesses strong organizational skills. Understands basic record‑keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
Must be computer proficient, with basic skills in Microsoft Word and Excel.
Adhere to meal and rest break periods and must clock in and out for all shift times.
Required Experience: Minimum of one certification from an organization recognized by UFC Gym; Current CPR/AED certification; High school diploma or GED. Four‑year degree in a related field recognized by UFC Gym (preferred). Minimum 2 years of related experience. Experience in management/employee relations preferred.
Physical Requirements: Standing, lifting heavy weights, squatting, bending, reaching, spotting, prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Wellness and Fitness Services
#J-18808-Ljbffr