Synectics Inc.
Director of Operations
–
Synectics Inc.
Position:
Director of Operations
FLSA Class:
Exempt
Reports to:
Chief Executive Officer (CEO)
Effective Date:
March 2025
Position Description
Under the direction and supervision of the Founding Partner, the Director of Operations will oversee the execution and development of the organization's internal operational functions. This senior leader will drive strategic growth by developing high-level strategies that align with the firm's vision, operational goals, and long-term business success. The Director of Operations will collaborate with the senior leadership team to improve and streamline processes across departments.
Supervisory Responsibilities
Oversee the supervision of the Administrative and Operations team. Assist with recruiting efforts for additional operations staff.
Oversee IT-related aspects of the office and building, including security camera systems, FOB access systems, and newly implemented technology, ensuring all systems remain accurate and up to date.
Manage developers and oversee coordination between internal platforms and external project management tools.
Lead efforts to test and implement relevant software to improve client tracking, including CRM systems.
Serve as point of contact for building management and tenants to support organizational operational needs.
Oversee operational activities for all business ventures owned by the CEO.
Duties and Responsibilities
Work closely with the Founding Partner to ensure operational functions align with organizational goals.
Build and execute uniform procedures and processes across the organization with senior leadership participation.
Direct, plan, and organize day-to-day operations.
Oversee all enterprises under the CEO's ownership in partnership with the CEO and CFO.
Identify growth opportunities across all entities through strategic planning and market trend analysis.
Collaborate with the CFO to ensure profitability, financial health, and operational discipline.
Collaborate with the HR Director to support organizational change, innovation, employee engagement, and workplace culture.
Partner with senior leadership to enhance client relations and business development.
Oversee all non-legal functions, including technology, security, vendors, and operational administration.
Create, implement, and maintain non-legal policies and procedures in collaboration with Human Resources.
Build and develop a high-performing operations team through training and leadership.
Maintain and refine technology infrastructure to maximize internal efficiency.
Coordinate account setup, demonstrations, system access, and user support for internal platforms.
Act as liaison between the organization and external vendors, including needs analysis and vendor recommendations.
Manage relationships with contractors, vendors, and professional service providers.
Take ownership of risk management and compliance.
Oversee projects and tasks assigned to the Operations Team.
Implement process improvements with approval from the Founding Partner.
Perform other duties as assigned.
Contribute to maintaining positive office morale.
Act as an ambassador for the organization's mission, values, and standards of behavior.
Required Skills & Competencies
Extensive experience in operational leadership with a strategic focus on business transformation and planning.
Forward-thinking mindset with the ability to drive organizational change.
Strong prioritization skills in a fast-paced environment.
Professional presence and conduct.
High level of discretion, judgment, and confidentiality.
Ability to work independently and collaboratively.
Adaptable and flexible to evolving organizational needs.
Exceptional leadership, organizational, communication, and attention-to-detail skills.
Proficient in basic IT setup and operational technologies.
Education and Experience
Proven track record in an executive-level or senior management role within a complex business environment.
Bachelor's degree in business or a related field required.
Physical Requirements
Prolonged periods of sitting and computer work.
Regular standing, walking, reaching, stooping, or bending.
Ability to lift up to 25 pounds as needed.
Important Notes
This position description is not an exhaustive list of responsibilities and does not constitute a contract of employment. Responsibilities may be modified at any time at the organization's discretion.
Role Emphasis - Please Read Carefully
This is a strictly OPERATIONS-focused role.
Candidates with backgrounds exclusively as HR, CTO, or CFO will NOT be considered.
This role collaborates with HR, IT, and Finance but does not own those functions.
Required Experience: Prior experience as a COO, VP of Operations, Director of Operations, or similar senior operational leadership role is mandatory.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
#J-18808-Ljbffr
–
Synectics Inc.
Position:
Director of Operations
FLSA Class:
Exempt
Reports to:
Chief Executive Officer (CEO)
Effective Date:
March 2025
Position Description
Under the direction and supervision of the Founding Partner, the Director of Operations will oversee the execution and development of the organization's internal operational functions. This senior leader will drive strategic growth by developing high-level strategies that align with the firm's vision, operational goals, and long-term business success. The Director of Operations will collaborate with the senior leadership team to improve and streamline processes across departments.
Supervisory Responsibilities
Oversee the supervision of the Administrative and Operations team. Assist with recruiting efforts for additional operations staff.
Oversee IT-related aspects of the office and building, including security camera systems, FOB access systems, and newly implemented technology, ensuring all systems remain accurate and up to date.
Manage developers and oversee coordination between internal platforms and external project management tools.
Lead efforts to test and implement relevant software to improve client tracking, including CRM systems.
Serve as point of contact for building management and tenants to support organizational operational needs.
Oversee operational activities for all business ventures owned by the CEO.
Duties and Responsibilities
Work closely with the Founding Partner to ensure operational functions align with organizational goals.
Build and execute uniform procedures and processes across the organization with senior leadership participation.
Direct, plan, and organize day-to-day operations.
Oversee all enterprises under the CEO's ownership in partnership with the CEO and CFO.
Identify growth opportunities across all entities through strategic planning and market trend analysis.
Collaborate with the CFO to ensure profitability, financial health, and operational discipline.
Collaborate with the HR Director to support organizational change, innovation, employee engagement, and workplace culture.
Partner with senior leadership to enhance client relations and business development.
Oversee all non-legal functions, including technology, security, vendors, and operational administration.
Create, implement, and maintain non-legal policies and procedures in collaboration with Human Resources.
Build and develop a high-performing operations team through training and leadership.
Maintain and refine technology infrastructure to maximize internal efficiency.
Coordinate account setup, demonstrations, system access, and user support for internal platforms.
Act as liaison between the organization and external vendors, including needs analysis and vendor recommendations.
Manage relationships with contractors, vendors, and professional service providers.
Take ownership of risk management and compliance.
Oversee projects and tasks assigned to the Operations Team.
Implement process improvements with approval from the Founding Partner.
Perform other duties as assigned.
Contribute to maintaining positive office morale.
Act as an ambassador for the organization's mission, values, and standards of behavior.
Required Skills & Competencies
Extensive experience in operational leadership with a strategic focus on business transformation and planning.
Forward-thinking mindset with the ability to drive organizational change.
Strong prioritization skills in a fast-paced environment.
Professional presence and conduct.
High level of discretion, judgment, and confidentiality.
Ability to work independently and collaboratively.
Adaptable and flexible to evolving organizational needs.
Exceptional leadership, organizational, communication, and attention-to-detail skills.
Proficient in basic IT setup and operational technologies.
Education and Experience
Proven track record in an executive-level or senior management role within a complex business environment.
Bachelor's degree in business or a related field required.
Physical Requirements
Prolonged periods of sitting and computer work.
Regular standing, walking, reaching, stooping, or bending.
Ability to lift up to 25 pounds as needed.
Important Notes
This position description is not an exhaustive list of responsibilities and does not constitute a contract of employment. Responsibilities may be modified at any time at the organization's discretion.
Role Emphasis - Please Read Carefully
This is a strictly OPERATIONS-focused role.
Candidates with backgrounds exclusively as HR, CTO, or CFO will NOT be considered.
This role collaborates with HR, IT, and Finance but does not own those functions.
Required Experience: Prior experience as a COO, VP of Operations, Director of Operations, or similar senior operational leadership role is mandatory.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Staffing and Recruiting
#J-18808-Ljbffr