GovCIO
Overview
GovCIO is currently hiring for Systems Engineer II / Edge Operations for our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position.
Responsibilities
Responsible for delivering optimal availability and quality regarding the wireless network services
Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs
As directed by senior engineers, participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs
Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation
Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment.
Qualifications Bachelor's with 5 years (or commensurate experience)
Required Skills and Experience
Clearance Required: Must be able to obtain and maintain a Public Trust Clearance
Preferred Skills and Experience
CCNA/CCNP
Company Overview GovCIO is a team of transformers – people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
Employee Perks & Benefits
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
Available to full-time employees
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range USD $61,850.00 - USD $91,467.00 /Yr.
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Responsibilities
Responsible for delivering optimal availability and quality regarding the wireless network services
Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs
As directed by senior engineers, participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs
Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation
Provide suggestions to management on continuous improvements in regards to communications, customer understanding, tools, technology, and equipment.
Qualifications Bachelor's with 5 years (or commensurate experience)
Required Skills and Experience
Clearance Required: Must be able to obtain and maintain a Public Trust Clearance
Preferred Skills and Experience
CCNA/CCNP
Company Overview GovCIO is a team of transformers – people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
Employee Perks & Benefits
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
Available to full-time employees
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range USD $61,850.00 - USD $91,467.00 /Yr.
#J-18808-Ljbffr