GovCIO
Network Engineer, Edge Operations
GovCIO is currently hiring for this role on our NIH-CIT proposal. This position is located in Bethesda, MD and is a remote/hybrid position.
Responsibilities
Support the Operations Section Manager with personnel administration, strategic planning, and staff planning. The Network Operations Senior Engineer will work alongside the Service Delivery Team, Architecture Team, and Security Team to support their objectives.
Mentor network operations engineers in the practical application of current/emergent technologies, agile IT, ITIL and continuous improvement practices and techniques.
Participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs.
Ensure all network infrastructure devices and systems are monitored using tools such as Grafana for log aggregation, Cisco’s StealthWatch for deep analysis of network traffic, and PerfSonar for complete end-to-end visibility.
Provide maintenance, patching, and troubleshooting support for NIHNet’s DWDM circuits (fiber rings) to maintain backbone redundancy to NIHNet (e.g., 100Gbps, T1/T3 Circuits) and meet 99.99% network availability service level.
Work with Network Architecture team to identify and recommend software‑defined networking (SDN) solutions to improve automation and enable “zero‑touch” installation and deployments.
Coordinate with Office of Research and Facilities (ORF) to communicate issues and changes that may disrupt critical Metasys and Pegasys services such as NIH 911 system for government first responders.
Work with ORF to formulate performance and security improvements for the Supervisory Control and Data Acquisition (SCADA) network.
Support Cisco‑based backend infrastructure for wireless LANs that provide connectivity for NIH staff and over 70,000 visitors and patients every year.
Recommend wireless LAN changes to IC POCs based on anomalies detected by CIT tools such as Cisco Airwatch to improve wireless service.
Ensure wireless configurations and solutions are in accordance with published CIT Wireless Baseline Standards to support all mobile device technologies.
Work with ICs to achieve NIH goal of 100% wireless coverage at all NIH locations.
Qualifications
High School with CCIE (Routing and Switching) certification and 5 years of equivalent Data Center operational experience OR CCNP (Routing and Switching/Data Center) certification and 10 years of equivalent Data Center operational experience.
Experience mentoring network operations engineers in the practical application of current/emergent technologies, agile IT, ITIL and continuous improvement practices and techniques.
Clearance Required: Ability to obtain and maintain a Public Trust clearance.
Company Overview GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can’t do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
Interview & Hiring Process
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team.
Camera must be on.
A valid photo ID must be presented during each interview.
During the Hiring Process
Enhanced Biometrics ID verification screening.
Background check, to include:
Criminal history (past 7 years).
Verification of your highest level of education.
Verification of your employment history (past 7 years), based on information provided in your application.
Employee Perks & Benefits
Employee Assistance Program (EAP).
Corporate Discounts.
Learning & Development platform, including certification preparation content.
Training, Education, and Certification Assistance.
Referral Bonus Program.
Internal Mobility Program.
Pet Insurance.
Flexible Work Environment.
Available to full‑time employees.
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements to be discussed during the hiring process. If hired, employee will be in an "at‑will" position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $85,000.00 - USD $99,403.00 /Yr.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
IT System Data Services
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Responsibilities
Support the Operations Section Manager with personnel administration, strategic planning, and staff planning. The Network Operations Senior Engineer will work alongside the Service Delivery Team, Architecture Team, and Security Team to support their objectives.
Mentor network operations engineers in the practical application of current/emergent technologies, agile IT, ITIL and continuous improvement practices and techniques.
Participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs.
Ensure all network infrastructure devices and systems are monitored using tools such as Grafana for log aggregation, Cisco’s StealthWatch for deep analysis of network traffic, and PerfSonar for complete end-to-end visibility.
Provide maintenance, patching, and troubleshooting support for NIHNet’s DWDM circuits (fiber rings) to maintain backbone redundancy to NIHNet (e.g., 100Gbps, T1/T3 Circuits) and meet 99.99% network availability service level.
Work with Network Architecture team to identify and recommend software‑defined networking (SDN) solutions to improve automation and enable “zero‑touch” installation and deployments.
Coordinate with Office of Research and Facilities (ORF) to communicate issues and changes that may disrupt critical Metasys and Pegasys services such as NIH 911 system for government first responders.
Work with ORF to formulate performance and security improvements for the Supervisory Control and Data Acquisition (SCADA) network.
Support Cisco‑based backend infrastructure for wireless LANs that provide connectivity for NIH staff and over 70,000 visitors and patients every year.
Recommend wireless LAN changes to IC POCs based on anomalies detected by CIT tools such as Cisco Airwatch to improve wireless service.
Ensure wireless configurations and solutions are in accordance with published CIT Wireless Baseline Standards to support all mobile device technologies.
Work with ICs to achieve NIH goal of 100% wireless coverage at all NIH locations.
Qualifications
High School with CCIE (Routing and Switching) certification and 5 years of equivalent Data Center operational experience OR CCNP (Routing and Switching/Data Center) certification and 10 years of equivalent Data Center operational experience.
Experience mentoring network operations engineers in the practical application of current/emergent technologies, agile IT, ITIL and continuous improvement practices and techniques.
Clearance Required: Ability to obtain and maintain a Public Trust clearance.
Company Overview GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can’t do it alone. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
Interview & Hiring Process
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team.
Camera must be on.
A valid photo ID must be presented during each interview.
During the Hiring Process
Enhanced Biometrics ID verification screening.
Background check, to include:
Criminal history (past 7 years).
Verification of your highest level of education.
Verification of your employment history (past 7 years), based on information provided in your application.
Employee Perks & Benefits
Employee Assistance Program (EAP).
Corporate Discounts.
Learning & Development platform, including certification preparation content.
Training, Education, and Certification Assistance.
Referral Bonus Program.
Internal Mobility Program.
Pet Insurance.
Flexible Work Environment.
Available to full‑time employees.
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements to be discussed during the hiring process. If hired, employee will be in an "at‑will" position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $85,000.00 - USD $99,403.00 /Yr.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
IT System Data Services
#J-18808-Ljbffr