Fund for Public Health in NYC
Doula Friendly Hospital Program Manager
Fund for Public Health in NYC, New York, New York, us, 10261
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Job Title:
Doula-Friendly Hospital Program Manager
Department:
Clinical and Community Partnerships, CDI
Division:
Center for Health Equity and Community Wellness
Bureau:
Brooklyn Neighborhood Health
Location:
485 Throop Ave. Brooklyn, NY 11221
Reports To Title:
Assistant Director, Clinical and Community Partnerships
Direct Reports Title(s):
Program Associate, Clinical and Community Partnerships
Schedule & Hours:
M-F, 9:00 AM – 5:00 PM; 35 hours per week
Workplace Flexibility Modality:
Hybrid: Remote 3 days, In-office Tues & Thurs
Work Environment:
Office Environment, occasional travel for meetings and presentations within the NYC boroughs.
Grant End Date:
06/30/2028
Created Date:
12/10/2025
Revised Date:
12/16/2025
Salary:
$90,000-95,000 annually
FLSA Classification:
Exempt
Who We Are The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well‑being of all New Yorkers. In partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.
Our Culture We embrace a culture of learning, collaboration, innovation, and well‑being, where open communication drives our impact.
About the Role The Doula‑Friendly Hospital Program Manager, Clinical and Community Partnerships provides quality improvement program implementation leadership and coalition building support by providing program management implementing the doula‑friendly hospital model within NYC maternity hospitals and oversight of the New York Coalition for Doula Access (NYCDA).
About the Program The NYC Department of Health and Mental Hygiene (DOHMH) implements a Citywide Doula Initiative, which takes a multi‑faced, community‑centered approach to addressing maternal health inequities by: 1) providing no‑cost doula care to NYC residents in disinvested communities; 2) building a diverse and sustainable doula workforce through doula training, apprenticeship, and professional development; and 3) promoting systems change by supporting hospitals in becoming doula‑friendly and centering doulas in policy change including implementation of a Medicaid benefit.
Responsibilities
Lead technical assistance to maternity hospitals in collaboration with community‑based doula programs in improving doula‑friendliness, including coordination and facilitation of technical assistance meetings, and support development and implementation of doula‑friendly policies and practices. Design, update, and execute tools to facilitate implementation of doula‑friendly strategies and evaluate process improvement.
Coordinate Grand Rounds and other technical assistance events with community‑based doula vendors. Lead Grand Rounds prep meetings, contribute to presentation content, and create tools to implement model and collect process improvement data.
Co‑lead NYCDA with Health Leads, providing coordination, project planning, facilitation, and outreach to community members, community‑based doulas, and clinical partners to ensure involved membership. Lead doula‑friendly hospital designation subcommittee (which includes community and clinical partners) and oversee development and implementation of plan for doula‑friendly hospital accreditation within NYCDA, including research and development of relevant reports and tools.
Oversee referral triage from MHQIN hospitals to CDI and other community‑based doula programs. Review database, troubleshoot issues, and generate monthly hospital referral data reports. Support hospitals in establishing referral workflow within their structures.
Regularly communicate with hospitals, community members and other participants to ensure input on materials, program model, and outreach events.
Responsible for program activities that align with and ensure program outcomes are met utilizing evaluation tools.
Knowledge of and commitment to researching and staying abreast of current best practices and trends in the fields related to the Doula profession, including those related to labor and birth, maternal and child health and breastfeeding.
Develop and maintain supportive, trusting relationships with hospitals, clients and their families to promote maternal and child health and positive birth outcomes.
Participate in data collection, program evaluation, and preparation of events tracking for the departmental reporting pertinent to program (or contract) objectives, or as assigned by the program supervisor.
Supervise Program Associate, delegating technical assistance work with the hospitals, approving timesheets, and supporting with regular one on one meetings.
Prepare presentations and present on hospital‑doula‑friendliness model and outcomes to a local and national audience.
Establish and maintain collaborative community relationships and conduct trainings.
Design activities to recruit new community partners.
Other duties as assigned to support the overall goals and mission of the department/organization.
Requirements
Master’s degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
Experience working with maternity hospitals and community‑based doula organizations.
3+ years’ experience with maternal health program implementation and research and evaluation, including program evaluation and process improvement.
Experience working with community stakeholders.
Strong understanding of and commitment to birth equity.
Knowledge of maternal/child health programs, community engagement, community‑based participatory research, and health issues in urban, underserved neighborhoods.
Strong project‑management skills.
Proficient with Microsoft Office suite, including Word, Excel, and PowerPoint.
Excellent organizational skills.
Excellent written and verbal communication skills.
Knowledge of health equity concepts and the social determinants of health.
Knowledge of the Doula scope of care and the related ability to conduct pre‑and post‑natal assessments, provide practical labor and delivery support, and complete required documentation.
Proven experience in strategic planning, data collection, public speaking, and outreach.
Experience implementing and applying multiple of the below frameworks:
Familiar with the Sexual and Reproductive Justice framework and how to apply principles.
Knowledge of: Racial Equity and Social Justice, Sex‑positivity framework, and Human rights framework.
Demonstrated ability to multi‑task in a fast‑paced environment.
Physical Requirements: Ability to sit and stand for extended periods of time. Reasonable accommodations will be made for qualified individuals with disabilities.
Employment is contingent upon the successful completion of a background check.
Benefits/ Additional Information
Public Service Loan Forgiveness (PSLF) eligible employer.
Generous Paid Time Off (PTO) policy.
Medical, dental, and life insurance with low or no employee contribution.
A retirement savings plan with generous employer contribution.
Flexible spending medical and commuter benefits plan.
Meaningful work at an organization striving to advance health equity and social justice.
Equal Employment Opportunity Statement FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status.
At‑Will Employment Statement Employment with FPHNY is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment.
Residency Requirement You must live in the New York City Tri‑state area (NY, NJ, CT) to be considered for a position at FPHNY.
To Apply Click “Apply Now” and upload an up‑to‑date resume, including relevant experience for the position.
#J-18808-Ljbffr
Job Title:
Doula-Friendly Hospital Program Manager
Department:
Clinical and Community Partnerships, CDI
Division:
Center for Health Equity and Community Wellness
Bureau:
Brooklyn Neighborhood Health
Location:
485 Throop Ave. Brooklyn, NY 11221
Reports To Title:
Assistant Director, Clinical and Community Partnerships
Direct Reports Title(s):
Program Associate, Clinical and Community Partnerships
Schedule & Hours:
M-F, 9:00 AM – 5:00 PM; 35 hours per week
Workplace Flexibility Modality:
Hybrid: Remote 3 days, In-office Tues & Thurs
Work Environment:
Office Environment, occasional travel for meetings and presentations within the NYC boroughs.
Grant End Date:
06/30/2028
Created Date:
12/10/2025
Revised Date:
12/16/2025
Salary:
$90,000-95,000 annually
FLSA Classification:
Exempt
Who We Are The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well‑being of all New Yorkers. In partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.
Our Culture We embrace a culture of learning, collaboration, innovation, and well‑being, where open communication drives our impact.
About the Role The Doula‑Friendly Hospital Program Manager, Clinical and Community Partnerships provides quality improvement program implementation leadership and coalition building support by providing program management implementing the doula‑friendly hospital model within NYC maternity hospitals and oversight of the New York Coalition for Doula Access (NYCDA).
About the Program The NYC Department of Health and Mental Hygiene (DOHMH) implements a Citywide Doula Initiative, which takes a multi‑faced, community‑centered approach to addressing maternal health inequities by: 1) providing no‑cost doula care to NYC residents in disinvested communities; 2) building a diverse and sustainable doula workforce through doula training, apprenticeship, and professional development; and 3) promoting systems change by supporting hospitals in becoming doula‑friendly and centering doulas in policy change including implementation of a Medicaid benefit.
Responsibilities
Lead technical assistance to maternity hospitals in collaboration with community‑based doula programs in improving doula‑friendliness, including coordination and facilitation of technical assistance meetings, and support development and implementation of doula‑friendly policies and practices. Design, update, and execute tools to facilitate implementation of doula‑friendly strategies and evaluate process improvement.
Coordinate Grand Rounds and other technical assistance events with community‑based doula vendors. Lead Grand Rounds prep meetings, contribute to presentation content, and create tools to implement model and collect process improvement data.
Co‑lead NYCDA with Health Leads, providing coordination, project planning, facilitation, and outreach to community members, community‑based doulas, and clinical partners to ensure involved membership. Lead doula‑friendly hospital designation subcommittee (which includes community and clinical partners) and oversee development and implementation of plan for doula‑friendly hospital accreditation within NYCDA, including research and development of relevant reports and tools.
Oversee referral triage from MHQIN hospitals to CDI and other community‑based doula programs. Review database, troubleshoot issues, and generate monthly hospital referral data reports. Support hospitals in establishing referral workflow within their structures.
Regularly communicate with hospitals, community members and other participants to ensure input on materials, program model, and outreach events.
Responsible for program activities that align with and ensure program outcomes are met utilizing evaluation tools.
Knowledge of and commitment to researching and staying abreast of current best practices and trends in the fields related to the Doula profession, including those related to labor and birth, maternal and child health and breastfeeding.
Develop and maintain supportive, trusting relationships with hospitals, clients and their families to promote maternal and child health and positive birth outcomes.
Participate in data collection, program evaluation, and preparation of events tracking for the departmental reporting pertinent to program (or contract) objectives, or as assigned by the program supervisor.
Supervise Program Associate, delegating technical assistance work with the hospitals, approving timesheets, and supporting with regular one on one meetings.
Prepare presentations and present on hospital‑doula‑friendliness model and outcomes to a local and national audience.
Establish and maintain collaborative community relationships and conduct trainings.
Design activities to recruit new community partners.
Other duties as assigned to support the overall goals and mission of the department/organization.
Requirements
Master’s degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
Experience working with maternity hospitals and community‑based doula organizations.
3+ years’ experience with maternal health program implementation and research and evaluation, including program evaluation and process improvement.
Experience working with community stakeholders.
Strong understanding of and commitment to birth equity.
Knowledge of maternal/child health programs, community engagement, community‑based participatory research, and health issues in urban, underserved neighborhoods.
Strong project‑management skills.
Proficient with Microsoft Office suite, including Word, Excel, and PowerPoint.
Excellent organizational skills.
Excellent written and verbal communication skills.
Knowledge of health equity concepts and the social determinants of health.
Knowledge of the Doula scope of care and the related ability to conduct pre‑and post‑natal assessments, provide practical labor and delivery support, and complete required documentation.
Proven experience in strategic planning, data collection, public speaking, and outreach.
Experience implementing and applying multiple of the below frameworks:
Familiar with the Sexual and Reproductive Justice framework and how to apply principles.
Knowledge of: Racial Equity and Social Justice, Sex‑positivity framework, and Human rights framework.
Demonstrated ability to multi‑task in a fast‑paced environment.
Physical Requirements: Ability to sit and stand for extended periods of time. Reasonable accommodations will be made for qualified individuals with disabilities.
Employment is contingent upon the successful completion of a background check.
Benefits/ Additional Information
Public Service Loan Forgiveness (PSLF) eligible employer.
Generous Paid Time Off (PTO) policy.
Medical, dental, and life insurance with low or no employee contribution.
A retirement savings plan with generous employer contribution.
Flexible spending medical and commuter benefits plan.
Meaningful work at an organization striving to advance health equity and social justice.
Equal Employment Opportunity Statement FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status.
At‑Will Employment Statement Employment with FPHNY is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment.
Residency Requirement You must live in the New York City Tri‑state area (NY, NJ, CT) to be considered for a position at FPHNY.
To Apply Click “Apply Now” and upload an up‑to‑date resume, including relevant experience for the position.
#J-18808-Ljbffr