Robert Half
Description We are looking for a Law Office Services Associate to join our team on a contract basis in Boston, Massachusetts. In this role, you will provide essential support for back-office operations, including copy and mail services in both physical and digital formats. You will also assist with hospitality, reception, and other service lines, ensuring seamless execution of daily tasks and client satisfaction. Responsibilities:
- Perform reprographics and mail services tasks, adhering to established procedures and deadlines.
- Maintain accurate logs for all office services work to ensure proper tracking.
- Handle intake functions and prioritize workflow to meet client needs efficiently.
- Conduct quality assurance checks on completed work to uphold service standards.
- Troubleshoot basic equipment issues and ensure proper operation of machinery.
- Load and manage supplies such as paper and toner for equipment.
- Communicate effectively with supervisors and clients regarding job status or deadline concerns.
- Follow company and client policies while using resources in a cost-effective manner.
- Lift and move items up to 50 lbs regularly to support operational needs.
- Collaborate with team members to ensure smooth operations and client satisfaction.
- High school diploma or equivalent.
- At least one year of experience in office services, preferably in a legal, banking, or corporate environment.
- Strong customer service skills with the ability to build and maintain client relationships.
- Excellent organizational skills and attention to detail.
- Ability to handle sensitive and confidential documents responsibly.
- Capable of meeting deadlines and managing multiple tasks in a fast-paced environment.
- Self-motivated with a positive attitude and strong problem-solving abilities.
- Comfortable working both independently and as part of a diverse team.