INMYTEAM
We are looking for a dynamic, intelligent, and client-focused Implementation Specialist to join our team. This role is critical to our customer experience. You will be responsible for onboarding new clients, training them on our software, guiding them through implementation, and ensuring a smooth transition to our Support team once onboarding is complete.
We are a fast‑growing software company serving the Home Health Care industry. Our platform helps agencies streamline operations, billing, and compliance so they can focus on delivering quality care. We pride ourselves on strong client relationships, high‑quality onboarding, and long‑term customer success.
Position Overview We are looking for a dynamic, intelligent, and client‑focused Implementation Specialist to join our team. This role is critical to our customer experience. You will be responsible for onboarding new clients, training them on our software, guiding them through implementation, and ensuring a smooth transition to our Support team once onboarding is complete.
The ideal candidate enjoys working directly with clients, explaining technical concepts in a clear and friendly way, and building long‑term relationships. Experience in Home Health Care—and especially Home Health Care billing—is a strong plus.
Key Responsibilities
Lead onboarding and implementation for new INMYTEAM clients
Train clients on how to effectively use the INMYTEAM software
Serve as the primary point of contact during the onboarding phase
Follow up with clients to ensure successful adoption and satisfaction
Identify client needs, challenges, and opportunities during implementation
Document implementation progress and outcomes
Coordinate a smooth handoff from Implementation to the Support team
Work closely with internal teams to improve onboarding processes and client experience
Qualifications
Strong communication and interpersonal skills
Ability to train, educate, and guide clients with confidence
Highly organized, proactive, and detail-oriented
Comfortable working with software and learning new systems quickly
Ability to manage multiple client implementations at once
Preferred Experience
Experience in the Home Health Care industry
Home Health Care billing knowledge (major plus)
Previous experience in software implementation, onboarding, customer success, or training roles
Work Environment
Full‑time position
Based in our Miramar, FL office
One remote workday per week
Collaborative, fast‑paced, and growth‑oriented culture
Why Join INMYTEAM CORP?
Be part of a growing tech company making an impact in healthcare
Work closely with clients and see the direct results of your efforts
Opportunity to grow with the company and expand your role over time
Supportive team environment with leadership that values innovation and initiative
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at INMYTEAM by 2x.
#J-18808-Ljbffr
We are a fast‑growing software company serving the Home Health Care industry. Our platform helps agencies streamline operations, billing, and compliance so they can focus on delivering quality care. We pride ourselves on strong client relationships, high‑quality onboarding, and long‑term customer success.
Position Overview We are looking for a dynamic, intelligent, and client‑focused Implementation Specialist to join our team. This role is critical to our customer experience. You will be responsible for onboarding new clients, training them on our software, guiding them through implementation, and ensuring a smooth transition to our Support team once onboarding is complete.
The ideal candidate enjoys working directly with clients, explaining technical concepts in a clear and friendly way, and building long‑term relationships. Experience in Home Health Care—and especially Home Health Care billing—is a strong plus.
Key Responsibilities
Lead onboarding and implementation for new INMYTEAM clients
Train clients on how to effectively use the INMYTEAM software
Serve as the primary point of contact during the onboarding phase
Follow up with clients to ensure successful adoption and satisfaction
Identify client needs, challenges, and opportunities during implementation
Document implementation progress and outcomes
Coordinate a smooth handoff from Implementation to the Support team
Work closely with internal teams to improve onboarding processes and client experience
Qualifications
Strong communication and interpersonal skills
Ability to train, educate, and guide clients with confidence
Highly organized, proactive, and detail-oriented
Comfortable working with software and learning new systems quickly
Ability to manage multiple client implementations at once
Preferred Experience
Experience in the Home Health Care industry
Home Health Care billing knowledge (major plus)
Previous experience in software implementation, onboarding, customer success, or training roles
Work Environment
Full‑time position
Based in our Miramar, FL office
One remote workday per week
Collaborative, fast‑paced, and growth‑oriented culture
Why Join INMYTEAM CORP?
Be part of a growing tech company making an impact in healthcare
Work closely with clients and see the direct results of your efforts
Opportunity to grow with the company and expand your role over time
Supportive team environment with leadership that values innovation and initiative
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at INMYTEAM by 2x.
#J-18808-Ljbffr