Civitas Senior Living
Executive Director — The Grand of Prospect
Community:
The Grand of Prospect Address:
9300 Civic Way, Louisville, KY 40059 Lead with Vision: Join Us as Executive Director at The Grand of Prospect!
Do you have the presence, experience, and leadership to help guide a senior living community with excellence and heart? Civitas Senior Living is seeking an
Executive Director
for
The Grand of Prospect , a role opening due to an
internal transition and role change . This position partners closely with our
on-site General Manager
to help oversee multiple departments within the community, with a strong emphasis on
resident and family engagement, service quality, and overall satisfaction . If you thrive in a fast‑paced environment where execution, relationships, and results matter, we’d like to meet you. Key Responsibilities as Executive Director
Strategic & Operational Leadership:
Help lead community performance through disciplined planning, prioritization, and follow‑through across key departments. Customer Engagement & Satisfaction:
Champion the resident and family experience—proactively addressing concerns, strengthening service consistency, and driving loyalty and referrals. Cross‑Functional Department Oversight:
Partner with department leaders to ensure operational excellence, staffing stability, and service delivery standards are met. Sales & Marketing Partnership:
Collaborate with Sales/Marketing leadership to support engagement efforts, tours, community presence, and occupancy performance. Team Building & Talent Development:
Hire, coach, and retain a high‑performing, service‑driven team aligned with Civitas culture and values. Dynamic Communication:
Communicate with clarity, empathy, and confidence—motivating teams while professionally engaging residents and families. Agile Execution:
Adapt to changing priorities, delegate effectively, and resolve issues with urgency and accountability. Compliance, Safety & Risk Management:
Ensure alignment with company policies, applicable regulations, and a safe environment for residents and team members. Technology Integration:
Comfortable using systems, online platforms, dashboards, and reporting to drive performance and accountability. Qualifications
Senior Living Expertise:
3+ years in leadership roles within the senior living industry (ED/Administrator/General Manager/Department Head leadership preferred). Licensure/Certification:
Applicable state certification for managing senior living communities, or ability to obtain as required. Software Proficiency:
Experience with RealPage, Eldermark, Enquire, or related systems preferred. Financial Acumen:
Demonstrated capability in budgeting, P&L management, expense control, and operational decision‑making. Why Join Civitas Senior Living?
Meaningful Work:
90% of our team finds special meaning in what they do. Inclusive Culture:
We value Passionate Service, Passionate Cleanliness, and Passionate Care. Are you ready to make a measurable impact at
The Grand of Prospect ? Apply today and help lead a community where residents and team members thrive. Pre‑Employment Screening Notice As a condition of employment at a Civitas Senior Living community, all new hires will be asked to complete a screening process as required by state regulations. All offers of employment are contingent upon the successful completion of this process. Full job description is available upon request.
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Community:
The Grand of Prospect Address:
9300 Civic Way, Louisville, KY 40059 Lead with Vision: Join Us as Executive Director at The Grand of Prospect!
Do you have the presence, experience, and leadership to help guide a senior living community with excellence and heart? Civitas Senior Living is seeking an
Executive Director
for
The Grand of Prospect , a role opening due to an
internal transition and role change . This position partners closely with our
on-site General Manager
to help oversee multiple departments within the community, with a strong emphasis on
resident and family engagement, service quality, and overall satisfaction . If you thrive in a fast‑paced environment where execution, relationships, and results matter, we’d like to meet you. Key Responsibilities as Executive Director
Strategic & Operational Leadership:
Help lead community performance through disciplined planning, prioritization, and follow‑through across key departments. Customer Engagement & Satisfaction:
Champion the resident and family experience—proactively addressing concerns, strengthening service consistency, and driving loyalty and referrals. Cross‑Functional Department Oversight:
Partner with department leaders to ensure operational excellence, staffing stability, and service delivery standards are met. Sales & Marketing Partnership:
Collaborate with Sales/Marketing leadership to support engagement efforts, tours, community presence, and occupancy performance. Team Building & Talent Development:
Hire, coach, and retain a high‑performing, service‑driven team aligned with Civitas culture and values. Dynamic Communication:
Communicate with clarity, empathy, and confidence—motivating teams while professionally engaging residents and families. Agile Execution:
Adapt to changing priorities, delegate effectively, and resolve issues with urgency and accountability. Compliance, Safety & Risk Management:
Ensure alignment with company policies, applicable regulations, and a safe environment for residents and team members. Technology Integration:
Comfortable using systems, online platforms, dashboards, and reporting to drive performance and accountability. Qualifications
Senior Living Expertise:
3+ years in leadership roles within the senior living industry (ED/Administrator/General Manager/Department Head leadership preferred). Licensure/Certification:
Applicable state certification for managing senior living communities, or ability to obtain as required. Software Proficiency:
Experience with RealPage, Eldermark, Enquire, or related systems preferred. Financial Acumen:
Demonstrated capability in budgeting, P&L management, expense control, and operational decision‑making. Why Join Civitas Senior Living?
Meaningful Work:
90% of our team finds special meaning in what they do. Inclusive Culture:
We value Passionate Service, Passionate Cleanliness, and Passionate Care. Are you ready to make a measurable impact at
The Grand of Prospect ? Apply today and help lead a community where residents and team members thrive. Pre‑Employment Screening Notice As a condition of employment at a Civitas Senior Living community, all new hires will be asked to complete a screening process as required by state regulations. All offers of employment are contingent upon the successful completion of this process. Full job description is available upon request.
#J-18808-Ljbffr