Robert Half
Description We are seeking a friendly and organized Medical Receptionist to join our healthcare team. In this vital front office role, you will be the first point of contact for patients and visitors, providing outstanding customer service and supporting smooth clinic operations. This is a contract to hire opportunity based in La Jolla, CA. Key Responsibilities:
- Greet and check in patients with professionalism and compassion
- Answer and direct all incoming phone calls; manage patient inquiries and appointment scheduling
- Verify patient information and enter data into the electronic medical records system
- Maintain and update patient files and insurance details
- Collect co-pays and process billing as directed
- Assist with general administrative tasks including scanning, faxing, and filing documents
- Ensure the waiting area and reception desk remain tidy and welcoming
- Follow confidentiality protocols and HIPAA guidelines at all times
- Prior experience as a medical receptionist or in a healthcare office preferred
- Proficient computer and data entry skills; experience with electronic medical records a plus
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to handle sensitive information with discretion
- Professional and compassionate demeanor