University of Kentucky
Night Operations Assistant
Requisition Number:
RE52616
Department Name:
1B450: Residence Life
Work Location:
Lexington, KY
Grade Level:
41
Salary Range:
$15.83-25.30/hour
Position Type:
Staff
Position Status:
Full-Time
Required Education:
HS
Required Experience:
2 years
Required License/Registration/Certification:
None
Physical Requirements:
Sitting at workstation for extended periods; repetitive motions typical of desk work; prolonged screen time; lifting objects up to 30lbs.
Shift:
Tuesday–Saturday 12am–8am (37.5 hours/week)
Job Summary The Night Operations Assistant (NOA) provides overnight front desk staffing and safety support in residence halls. Reporting to the building’s Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations, the NOA serves as a key part of the residential support system during overnight hours. This position works approximately 9½ months per year, when residence halls are open.
The NOA verifies access to the building, monitors camera feeds, enforces guest and visitation policies, documents incidents and concerns, and escalates urgent issues to RAs on‑call, Senior Staff On‑Call (SSOC), or Central Office On‑Call (COOC) as needed. The NOA helps uphold the University Housing Community Standards (UHCS) and responds to incidents in accordance with ORL training and policies. The position also emphasizes a developmental approach—providing support, referring residents to resources, and communicating concerns to the CAA and RD to support continuity of care and student success.
NOAs are expected to model professional conduct, discretion, and ethical decision‑making at all times. This includes maintaining confidentiality, handling sensitive information responsibly, and engaging with students in a respectful, developmentally appropriate manner. NOAs contribute to creating a community environment rooted in trust and care and upholding the mission and values of the Office of Residence Life.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student‑centered framework, our practice will be grounded in peer‑reviewed literature, national best practices, and data‑informed decision making.
Responsibilities
Verify access to the building
Monitor camera feeds
Enforce guest and visitation policies
Document incidents and concerns
Escalate urgent issues to RAs on‑call, SSOC, or COOC as needed
Maintain confidentiality and handle sensitive information responsibly
Engage with students in a respectful, developmentally appropriate manner
Qualifications Preferred Education/Experience:
At least 2 years of customer service related work.
Does this position have supervisory responsibilities?
No
Additional Details Multiple positions available. Applications will be accepted until the deadline date or until all positions are filled, which could be prior to the deadline date listed.
Deadline to Apply:
01/18/2026
Equity, Diversity, and Inclusion The University follows both federal and state constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources, including a national background check and/or drug screen.
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RE52616
Department Name:
1B450: Residence Life
Work Location:
Lexington, KY
Grade Level:
41
Salary Range:
$15.83-25.30/hour
Position Type:
Staff
Position Status:
Full-Time
Required Education:
HS
Required Experience:
2 years
Required License/Registration/Certification:
None
Physical Requirements:
Sitting at workstation for extended periods; repetitive motions typical of desk work; prolonged screen time; lifting objects up to 30lbs.
Shift:
Tuesday–Saturday 12am–8am (37.5 hours/week)
Job Summary The Night Operations Assistant (NOA) provides overnight front desk staffing and safety support in residence halls. Reporting to the building’s Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations, the NOA serves as a key part of the residential support system during overnight hours. This position works approximately 9½ months per year, when residence halls are open.
The NOA verifies access to the building, monitors camera feeds, enforces guest and visitation policies, documents incidents and concerns, and escalates urgent issues to RAs on‑call, Senior Staff On‑Call (SSOC), or Central Office On‑Call (COOC) as needed. The NOA helps uphold the University Housing Community Standards (UHCS) and responds to incidents in accordance with ORL training and policies. The position also emphasizes a developmental approach—providing support, referring residents to resources, and communicating concerns to the CAA and RD to support continuity of care and student success.
NOAs are expected to model professional conduct, discretion, and ethical decision‑making at all times. This includes maintaining confidentiality, handling sensitive information responsibly, and engaging with students in a respectful, developmentally appropriate manner. NOAs contribute to creating a community environment rooted in trust and care and upholding the mission and values of the Office of Residence Life.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student‑centered framework, our practice will be grounded in peer‑reviewed literature, national best practices, and data‑informed decision making.
Responsibilities
Verify access to the building
Monitor camera feeds
Enforce guest and visitation policies
Document incidents and concerns
Escalate urgent issues to RAs on‑call, SSOC, or COOC as needed
Maintain confidentiality and handle sensitive information responsibly
Engage with students in a respectful, developmentally appropriate manner
Qualifications Preferred Education/Experience:
At least 2 years of customer service related work.
Does this position have supervisory responsibilities?
No
Additional Details Multiple positions available. Applications will be accepted until the deadline date or until all positions are filled, which could be prior to the deadline date listed.
Deadline to Apply:
01/18/2026
Equity, Diversity, and Inclusion The University follows both federal and state constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources, including a national background check and/or drug screen.
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