Inside Higher Ed
Night Operations Assistant
The Night Operations Assistant (NOA) provides overnight front desk staffing and safety support in residence halls. Reporting to the building’s Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations, the NOA is a key part of the residential support system during overnight hours. The position works approximately 9.5 months per year when residence halls are open.
Responsibilities
Verify access to the building and enforce guest and visitation policies.
Monitor camera feeds and document incidents and concerns.
Escalate urgent issues to Resident Assistants on-call, Senior Staff On-Call (SSOC), or Central Office On-Call (COOC) as needed.
Assist in upholding the University Housing Community Standards (UHCS) and responding to incidents in accordance with ORL training and policies.
Provide developmental support by referring residents to resources and communicating concerns to the CAA and RD for continuity of care and student success.
Model professional conduct, discretion, and ethical decision‑making at all times, maintaining confidentiality and handling sensitive information responsibly.
Qualifications
High School Diploma or equivalent required.
At least 2 years of customer service related work.
Physical ability to sit at a workstation for extended periods, perform repetitive motions, handle prolonged screen time, and lift or carry objects up to 30 lbs.
Shift: Tuesday‑Saturday 12:00 am–8:00 am (37.5 hours/week).
Salary Range: $15.83–$25.30 per hour.
Preferred education/experience: 2 years of customer service related work.
Deadline to Apply: 01/18/2026.
Additional Information Multiple positions available. Applications will be accepted until the deadline date or until all positions are filled, which could be prior to the deadline date listed.
EEO Statement We value the well‑being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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Responsibilities
Verify access to the building and enforce guest and visitation policies.
Monitor camera feeds and document incidents and concerns.
Escalate urgent issues to Resident Assistants on-call, Senior Staff On-Call (SSOC), or Central Office On-Call (COOC) as needed.
Assist in upholding the University Housing Community Standards (UHCS) and responding to incidents in accordance with ORL training and policies.
Provide developmental support by referring residents to resources and communicating concerns to the CAA and RD for continuity of care and student success.
Model professional conduct, discretion, and ethical decision‑making at all times, maintaining confidentiality and handling sensitive information responsibly.
Qualifications
High School Diploma or equivalent required.
At least 2 years of customer service related work.
Physical ability to sit at a workstation for extended periods, perform repetitive motions, handle prolonged screen time, and lift or carry objects up to 30 lbs.
Shift: Tuesday‑Saturday 12:00 am–8:00 am (37.5 hours/week).
Salary Range: $15.83–$25.30 per hour.
Preferred education/experience: 2 years of customer service related work.
Deadline to Apply: 01/18/2026.
Additional Information Multiple positions available. Applications will be accepted until the deadline date or until all positions are filled, which could be prior to the deadline date listed.
EEO Statement We value the well‑being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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