University of Kentucky
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Required License/Registration/Certification
None
Physical Requirements
Sitting at workstation for extended periods of time; repetitive motions typical of desk work (sitting/bending/twisting/pulling/typing); prolonged screen time; lifting/carrying/pulling objects up to 30lbs.
Shift
Tuesday-Saturday 12am-8am (37.5 hours/week)
Job Summary The Night Operations Assistant (NOA) provides overnight front desk staffing and safety support in residence halls. Reporting to the building’s Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations (within the Office of Residence Life), the NOA serves as a key part of the residential support system during overnight hours. This position will work approximately 9.5 months per year, when residence halls are open.
Responsibilities include verifying access to the building, monitoring camera feeds, enforcing guest and visitation policies, documenting incidents and concerns, and escalating urgent issues to RAs on-call, Senior Staff On-Call (SSOC), or Central Office On-Call (COOC) as needed. The NOA helps uphold the University Housing Community Standards (UHCS) and responds to incidents in accordance with ORL training and policies. The position also emphasizes a developmental approach—providing support, referring residents to resources, and communicating concerns to the CAA and RD to support continuity of care and student success.
The NOA is expected to model professional conduct, discretion, and ethical decision-making at all times. This includes maintaining confidentiality, handling sensitive information responsibly, and engaging with students in a respectful, developmentally appropriate manner. NOAs contribute to creating a community environment rooted in trust and care and upholding the mission and values of the Office of Residence Life.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.
Multiple positions available. Applications will be accepted until the deadline date or until all positions are filled which could be prior to deadline date listed.
Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No
Preferred Education/Experience At least 2 years of customer service related work.
Deadline to Apply Deadline to Apply 01/18/2026
Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions Required fields are indicated with an asterisk (*).
How comfortable are you managing policy enforcement and addressing behavior concerns in a calm, respectful, and professional manner? (Select one)
Not comfortable
Somewhat comfortable
Comfortable
Very Comfortable
How many years of paid experience do you have documenting incidents, handling confidential information, or writing formal reports? (Select one)
None
More than 0 years, up through 1 year.
More than 1 year, up through 2 years.
More than 2 years, up through 3 years.
More than 3 years.
This position involves working independently from midnight to 8 a.m. in a residence hall. Are you able and willing to work these overnight hours? (Select one)
Yes
No
Unsure
#J-18808-Ljbffr
Required License/Registration/Certification
None
Physical Requirements
Sitting at workstation for extended periods of time; repetitive motions typical of desk work (sitting/bending/twisting/pulling/typing); prolonged screen time; lifting/carrying/pulling objects up to 30lbs.
Shift
Tuesday-Saturday 12am-8am (37.5 hours/week)
Job Summary The Night Operations Assistant (NOA) provides overnight front desk staffing and safety support in residence halls. Reporting to the building’s Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations (within the Office of Residence Life), the NOA serves as a key part of the residential support system during overnight hours. This position will work approximately 9.5 months per year, when residence halls are open.
Responsibilities include verifying access to the building, monitoring camera feeds, enforcing guest and visitation policies, documenting incidents and concerns, and escalating urgent issues to RAs on-call, Senior Staff On-Call (SSOC), or Central Office On-Call (COOC) as needed. The NOA helps uphold the University Housing Community Standards (UHCS) and responds to incidents in accordance with ORL training and policies. The position also emphasizes a developmental approach—providing support, referring residents to resources, and communicating concerns to the CAA and RD to support continuity of care and student success.
The NOA is expected to model professional conduct, discretion, and ethical decision-making at all times. This includes maintaining confidentiality, handling sensitive information responsibly, and engaging with students in a respectful, developmentally appropriate manner. NOAs contribute to creating a community environment rooted in trust and care and upholding the mission and values of the Office of Residence Life.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.
Multiple positions available. Applications will be accepted until the deadline date or until all positions are filled which could be prior to deadline date listed.
Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No
Preferred Education/Experience At least 2 years of customer service related work.
Deadline to Apply Deadline to Apply 01/18/2026
Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions Required fields are indicated with an asterisk (*).
How comfortable are you managing policy enforcement and addressing behavior concerns in a calm, respectful, and professional manner? (Select one)
Not comfortable
Somewhat comfortable
Comfortable
Very Comfortable
How many years of paid experience do you have documenting incidents, handling confidential information, or writing formal reports? (Select one)
None
More than 0 years, up through 1 year.
More than 1 year, up through 2 years.
More than 2 years, up through 3 years.
More than 3 years.
This position involves working independently from midnight to 8 a.m. in a residence hall. Are you able and willing to work these overnight hours? (Select one)
Yes
No
Unsure
#J-18808-Ljbffr