Project Renewal
Title
Intake Coordinator / Clinical Coordinator
Salary $56,650 - $58,710
Position Overview Under the general direction of the Director of Social Services, with some latitude for independent action and decision making, the Intake Coordinator (Clinical Coordinator) is responsible for performing key components of the client intake process. The coordinator will work evening hours to engage clients as they enter the facility.
Program Overview Kenton Hall is an emergency men’s shelter that helps 108 individuals with substance abuse histories work towards health, sobriety, and ultimately permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management services.
Essential Duties & Responsibilities
Responsible for the initial intake and assessment of every new arrival with respect to housing readiness.
Write new intake or returnee case notes.
Audit minimum of 6 charts per week and provide a detailed summary to DSS following the audit.
Facilitate a direct hand‑off to nursing to ensure the initial nursing and psychiatric assessments are initiated.
Report daily to the Director of Social Services on the status of all new clients.
Coordinate with the Director of Social Services and Housing Specialist to identify and expedite placement for clients who may have other housing options.
Assign new clients to case manager within 48 hours of their arrival.
Complete initial psychosocial within a month of client’s date of entry.
Manage and update caseload breakdown daily.
Provide guidance and direction to Housing Specialist ensuring 2010e packages are being generated.
Provide support to case management staff ensuring ILPs, Incident follow‑ups, and charts are up to PRI and DHS standards.
Assist with the facilitation of case conferences.
Maintain program’s statistical data.
Act as liaison with local hospitals and treatment centers.
Follow up with clients who have been in serious incidents.
Track psychiatric and medical ER visits/hospitalizations monthly.
Keep track of clients on ACT/AOT/HUB.
Provide support to clients in the absence of their case manager.
Schedule medical and psychiatric appointments.
Submit incidents in WeShare as needed and maintain incident reporting spreadsheet to ensure that follow‑ups are captured.
Update hospitalization and chart audit trackers.
Attend and participate in the monthly P4P Case Conference meetings on the status of each client.
Perform other duties as assigned by the Shelter Director and Director of Social Services.
Qualifications
Master’s Degree in Social Work Preferred.
Minimum of 3 years’ experience working with homeless mentally ill/MICA adults.
Ability to motivate all staff and work collaboratively with staff from other programs to provide the most beneficial services to the clients.
Excellent oral, writing and listening skills.
Ability to work independently and initiate actions to support the efforts of the staff and the clients.
Ability to relate with clients as well as all levels of staff.
Knowledge of case management software as well as proficiency in Microsoft Office Suite.
Physical Activities Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.
While performing the duties of this position, the Clinical Coordinator must be able to walk between five floors of the facility.
In addition, the Clinical Coordinator must stand, bend to use the files, and be able to sit at the computer workstation for extended periods to review the client data and update the information in the case management systems.
Further, the Clinical Coordinator must be able to lift or move material and equipment weighing up to 20 pounds.
Language Spanish speaking preferred.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr
Salary $56,650 - $58,710
Position Overview Under the general direction of the Director of Social Services, with some latitude for independent action and decision making, the Intake Coordinator (Clinical Coordinator) is responsible for performing key components of the client intake process. The coordinator will work evening hours to engage clients as they enter the facility.
Program Overview Kenton Hall is an emergency men’s shelter that helps 108 individuals with substance abuse histories work towards health, sobriety, and ultimately permanent housing and employment. In addition to lodging and three meals a day, clients receive comprehensive case management services.
Essential Duties & Responsibilities
Responsible for the initial intake and assessment of every new arrival with respect to housing readiness.
Write new intake or returnee case notes.
Audit minimum of 6 charts per week and provide a detailed summary to DSS following the audit.
Facilitate a direct hand‑off to nursing to ensure the initial nursing and psychiatric assessments are initiated.
Report daily to the Director of Social Services on the status of all new clients.
Coordinate with the Director of Social Services and Housing Specialist to identify and expedite placement for clients who may have other housing options.
Assign new clients to case manager within 48 hours of their arrival.
Complete initial psychosocial within a month of client’s date of entry.
Manage and update caseload breakdown daily.
Provide guidance and direction to Housing Specialist ensuring 2010e packages are being generated.
Provide support to case management staff ensuring ILPs, Incident follow‑ups, and charts are up to PRI and DHS standards.
Assist with the facilitation of case conferences.
Maintain program’s statistical data.
Act as liaison with local hospitals and treatment centers.
Follow up with clients who have been in serious incidents.
Track psychiatric and medical ER visits/hospitalizations monthly.
Keep track of clients on ACT/AOT/HUB.
Provide support to clients in the absence of their case manager.
Schedule medical and psychiatric appointments.
Submit incidents in WeShare as needed and maintain incident reporting spreadsheet to ensure that follow‑ups are captured.
Update hospitalization and chart audit trackers.
Attend and participate in the monthly P4P Case Conference meetings on the status of each client.
Perform other duties as assigned by the Shelter Director and Director of Social Services.
Qualifications
Master’s Degree in Social Work Preferred.
Minimum of 3 years’ experience working with homeless mentally ill/MICA adults.
Ability to motivate all staff and work collaboratively with staff from other programs to provide the most beneficial services to the clients.
Excellent oral, writing and listening skills.
Ability to work independently and initiate actions to support the efforts of the staff and the clients.
Ability to relate with clients as well as all levels of staff.
Knowledge of case management software as well as proficiency in Microsoft Office Suite.
Physical Activities Job duties generally require the physical activities described below, subject to any necessary reasonable accommodation due to disability.
While performing the duties of this position, the Clinical Coordinator must be able to walk between five floors of the facility.
In addition, the Clinical Coordinator must stand, bend to use the files, and be able to sit at the computer workstation for extended periods to review the client data and update the information in the case management systems.
Further, the Clinical Coordinator must be able to lift or move material and equipment weighing up to 20 pounds.
Language Spanish speaking preferred.
Seniority Level Mid‑Senior level
Employment type Full‑time
Job function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr