Tax House Miami
About the Role
Tax House Miami is seeking a professional, reliable, and highly organized Front Desk Receptionist to join our in‑office team. This key client‑facing role manages daily front‑desk operations, supports the tax and accounting team, and delivers exceptional customer service in a fast‑paced environment—especially during peak tax season.
Key Responsibilities
Greet clients and visitors professionally and ensure a positive first impression
Manage a high‑volume, multi‑line phone system and direct calls appropriately
Schedule, confirm, and manage client appointments using Google Workspace and/or Microsoft Office
Assist with client intake, document collection, and basic file organization
Perform accurate data entry, scanning, filing, and document review
Handle client communications via phone, email, and in person with professionalism and discretion
Send appointment reminders and follow‑up communications
Assist with invoicing, payments, and basic QuickBooks tasks (when applicable)
Support administrative needs of tax preparers and accounting staff
Maintain front office organization, supplies, and client records
Uphold confidentiality and compliance standards related to tax and financial information
Required Skills & Qualifications
Bilingual in English and Spanish (required)
Prior experience in a tax office, accounting firm, or financial services environment is a strong plus
Excellent customer service and professional phone etiquette
Ability to work in person in a fast‑paced, deadline‑driven environment
Strong organizational and time‑management skills
Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace
Comfortable using office systems, scheduling tools, and multi‑line phone systems
Experience with data entry, document handling, and client records
Knowledge of QuickBooks or bookkeeping is a plus
Strong attention to detail and ability to multitask effectively
Additional Information
In‑office position (not remote)
Must be dependable, punctual, and able to handle high client volume during tax season
Opportunity to grow within a professional tax and accounting firm
Job Types Full-time, Part-time
Seniority Level Entry level
Employment Type Full-time
Job Function Administrative
Industry Accounting
Salary Range $59,000 - $64,000 (Miami, FL)
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Key Responsibilities
Greet clients and visitors professionally and ensure a positive first impression
Manage a high‑volume, multi‑line phone system and direct calls appropriately
Schedule, confirm, and manage client appointments using Google Workspace and/or Microsoft Office
Assist with client intake, document collection, and basic file organization
Perform accurate data entry, scanning, filing, and document review
Handle client communications via phone, email, and in person with professionalism and discretion
Send appointment reminders and follow‑up communications
Assist with invoicing, payments, and basic QuickBooks tasks (when applicable)
Support administrative needs of tax preparers and accounting staff
Maintain front office organization, supplies, and client records
Uphold confidentiality and compliance standards related to tax and financial information
Required Skills & Qualifications
Bilingual in English and Spanish (required)
Prior experience in a tax office, accounting firm, or financial services environment is a strong plus
Excellent customer service and professional phone etiquette
Ability to work in person in a fast‑paced, deadline‑driven environment
Strong organizational and time‑management skills
Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace
Comfortable using office systems, scheduling tools, and multi‑line phone systems
Experience with data entry, document handling, and client records
Knowledge of QuickBooks or bookkeeping is a plus
Strong attention to detail and ability to multitask effectively
Additional Information
In‑office position (not remote)
Must be dependable, punctual, and able to handle high client volume during tax season
Opportunity to grow within a professional tax and accounting firm
Job Types Full-time, Part-time
Seniority Level Entry level
Employment Type Full-time
Job Function Administrative
Industry Accounting
Salary Range $59,000 - $64,000 (Miami, FL)
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