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Cayuga Centers

Medical Coordinator

Cayuga Centers, New York, New York, us, 10261

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Medical Coordinator - UC Salary: $26.00 hourly

Location: New York, NY

Join our team to make a difference in the lives of children, youth and families in our community!

About Cayuga Centers Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth, and families. We have 22 offices across 8 states and serve over 17,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

About the Program and Medical Coordinator Position Our Transitional Foster Care Program for Unaccompanied Children (UC‑TFC) overseen by the Office of Refugee Resettlement (ORR), ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the US Southern border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

Cayuga Centers seeks a compassionate individual for the Medical Coordinator role in the UC‑TFC program. The Medical Coordinator will assist the medical team to support the medical, safety and well‑being of every child in care and ensure compliance with established regulatory agencies and federal standards requirements. This role will use sound medical and professional judgment to promote best practices and deliver quality care.

How You Will Use Your Skills as a Medical Coordinator

Update and maintain accurate UC portal case files and records with information pertaining to: Nursing care, child’s medical history, consult notes, treatment plans, and observations; document all pertinent information in the UC portal case files/records in accordance with agency policy and licensing standards

Completion of required documentation, including but not limited to: treatment authorization requests (TAR’s), Child Level Events (CLE), assembly of discharge packets

Working knowledge of and updating pertinent spreadsheets

Knowledge and experience of working with the current electronic medical record system (Medent)

Responds in a positive and respectful manner to diversity, among the agency’s service population and staff.

Required Experience of a Medical Coordinator

High school diploma/GED required

Knowledge of the medical office environment, workflow, and terminology

Strong knowledge and experience working with Microsoft Office and Google Workspace

Experience working with at‑risk youth – strongly preferred

Strong verbal and written communication skills, human relations, and organizational skills – required

Ability to work effectively in a team context

Ability to work independently and in collaboration with agency healthcare providers and nursing support staff

Ability to perform duties with minimal supervision and to exercise greater judgment

Physical Requirements of a Medical Coordinator Word processing: Including responding to emails, composing letters, completing the computerized documentation system etc..

This involves sitting at a computer for several hours

Completing paperwork –Such as copying, scanning, and faxing documents

Must be able to lift up to 50 pounds

Schedule: Non‑Exempt

Must be flexible to meet program needs

Weekend and evening on‑call hours required

Holidays may be required

Why Cayuga Centers?

Certified Great Place to Work ®

Council on Accreditation (COA) Accredited

Implement best practices and evidence‑based interventions

Committed to employee professional development and advancement

We embrace change, innovation , and opportunities

Our diverse workforce acts and leads with human sensitivity and respect

Large and growing national footprint

120 hours of Vacation

10 Holidays, 3 Personal Days, Medical Appointment Time

Public Service Loan Forgiveness Eligible Employer

Medical, dental, and vision insurance

Pet and Legal Insurance

Employee Assistance Program

FSA, Transit, and Parking savings accounts

Supplemental life insurance, critical illness, and enhanced short‑term disability benefits

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