SHR (Spectrum Healthcare Resources)
Advanced Medical Support Assistant
SHR (Spectrum Healthcare Resources), Waco, Texas, United States, 76796
Job Description
Spectrum Healthcare Resources has an exciting potential opportunity for an Advanced Medical Support Assistant, supporting Central Texas VA Health Care System located in Waco, TX. Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system, ensuring timely access to quality healthcare. If you’re detail-oriented, tech-savvy, and passionate about delivering exceptional service, this is your opportunity to contribute to a mission that truly matters.
Qualifications
U.S. residency required.
High School diploma or GED.
Strong oral and written English skills; basic medical terminology preferred.
Proficient in Microsoft Office, especially Excel.
Ability to type at least 50 WPM and work with electronic medical records.
Strong organizational skills; able to work independently and prioritize tasks.
Ability to resolve customer concerns accurately and timely.
No health restrictions that interfere with job duties.
Job Duties
Coordinate patient care and scheduling with internal and community providers.
Ensure timely and accurate patient communication and appointment scheduling.
Validate and update patient demographic information.
Process medical records and integrate data into VA systems (CPRS, VistA).
Manage community care consults using VA systems (HSRM, PPMS).
Answer and respond to phone inquiries professionally and promptly.
Use Microsoft Office (Excel, Word, Outlook, Teams) daily.
Provide excellent customer service to patients, families, and VA staff.
Perform other administrative tasks as assigned.
For More Information Contact Laura Hatcher 314-744-4156 Laura_Hatcher@spectrumhealth.com
Company Overview At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.
EOE/Disabled/Veterans
Location US-TX-Waco
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
Recruiter Full Name: First Last: Laura Hatcher Direct phone number: 3147444156 Email: Laura_Hatcher@spectrumhealth.com
#J-18808-Ljbffr
Qualifications
U.S. residency required.
High School diploma or GED.
Strong oral and written English skills; basic medical terminology preferred.
Proficient in Microsoft Office, especially Excel.
Ability to type at least 50 WPM and work with electronic medical records.
Strong organizational skills; able to work independently and prioritize tasks.
Ability to resolve customer concerns accurately and timely.
No health restrictions that interfere with job duties.
Job Duties
Coordinate patient care and scheduling with internal and community providers.
Ensure timely and accurate patient communication and appointment scheduling.
Validate and update patient demographic information.
Process medical records and integrate data into VA systems (CPRS, VistA).
Manage community care consults using VA systems (HSRM, PPMS).
Answer and respond to phone inquiries professionally and promptly.
Use Microsoft Office (Excel, Word, Outlook, Teams) daily.
Provide excellent customer service to patients, families, and VA staff.
Perform other administrative tasks as assigned.
For More Information Contact Laura Hatcher 314-744-4156 Laura_Hatcher@spectrumhealth.com
Company Overview At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.
EOE/Disabled/Veterans
Location US-TX-Waco
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
Recruiter Full Name: First Last: Laura Hatcher Direct phone number: 3147444156 Email: Laura_Hatcher@spectrumhealth.com
#J-18808-Ljbffr