Gwinnett County
911 Communications Officer Open House & Hiring Event
Gwinnett County, Lawrenceville, Georgia, United States, 30243
Communications Officer Open House & Hiring Event
PLEASE JOIN US AT OUR UPCOMING GWINNITT COUNTY COMMUNICATIONS OFFICER OPEN HOUSE & HIRING EVENT FOR A BEHIND‑THE‑SCENES LOOK AT EMERGENCY DISPATCH!
WHEN Saturday, January 31, 2026 8:00 am – 4:00 pm
WHERE Gwinnett County Police Annex 800 Hi Hope Road, Lawrenceville, GA 30045
APPOINTMENT ONLY Space is limited. To secure a preferred time, submit your application online and return the Background Investigation Booklet. Appointments will be scheduled at 8:00 am and 12:00 pm.
ATTENDEE BENEFITS
Tour the 911 Center and observe live 911 operations
Meet experienced dispatchers and supervisors
Complete the CritiCall skills assessment for Communications Officers
Participate in an oral panel interview
Learn about training, schedules, and career advancement
COMMUNICATIONS DIVISION The Communications Division answers both emergency and non‑emergency calls. Communications Officers provide a vital service by contributing to the safety and welfare of residents, dispatching police, fire, and emergency medical units 24/7.
APPLICATION AND HIRING PROCESS
Phase I : Successful completion of the hiring event makes applicants eligible for a conditional job offer.
Phase II : Background checks, medical/drug screening, psychological examination, and reference checks. The average time to complete the entire hiring process is 45 days.
SALARY & INCENTIVES $5,000 hiring incentive for new hires
Base salary: $50,398.40 per year Possible incentives: $51,910.35 (3% incentive for an Associate’s degree) $53,422.30 (6% incentive for a Bachelor’s degree)
MINIMUM QUALIFICATIONS
High School Diploma or G.E.D.
U.S. Citizen for P.O.S.T. Communications Officer Certification
Two years’ experience in fast‑paced business customer service or telecommunications environment
Ability to work rotating shifts, nights, holidays, and weekends
Professional and calm demeanor in life‑and‑death situations
Job simulation skills test administered to determine eligibility
Successful completion of both phases of the hiring process
EEO STATEMENT Gwinnett County is an Equal Opportunity Employer. We prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
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WHEN Saturday, January 31, 2026 8:00 am – 4:00 pm
WHERE Gwinnett County Police Annex 800 Hi Hope Road, Lawrenceville, GA 30045
APPOINTMENT ONLY Space is limited. To secure a preferred time, submit your application online and return the Background Investigation Booklet. Appointments will be scheduled at 8:00 am and 12:00 pm.
ATTENDEE BENEFITS
Tour the 911 Center and observe live 911 operations
Meet experienced dispatchers and supervisors
Complete the CritiCall skills assessment for Communications Officers
Participate in an oral panel interview
Learn about training, schedules, and career advancement
COMMUNICATIONS DIVISION The Communications Division answers both emergency and non‑emergency calls. Communications Officers provide a vital service by contributing to the safety and welfare of residents, dispatching police, fire, and emergency medical units 24/7.
APPLICATION AND HIRING PROCESS
Phase I : Successful completion of the hiring event makes applicants eligible for a conditional job offer.
Phase II : Background checks, medical/drug screening, psychological examination, and reference checks. The average time to complete the entire hiring process is 45 days.
SALARY & INCENTIVES $5,000 hiring incentive for new hires
Base salary: $50,398.40 per year Possible incentives: $51,910.35 (3% incentive for an Associate’s degree) $53,422.30 (6% incentive for a Bachelor’s degree)
MINIMUM QUALIFICATIONS
High School Diploma or G.E.D.
U.S. Citizen for P.O.S.T. Communications Officer Certification
Two years’ experience in fast‑paced business customer service or telecommunications environment
Ability to work rotating shifts, nights, holidays, and weekends
Professional and calm demeanor in life‑and‑death situations
Job simulation skills test administered to determine eligibility
Successful completion of both phases of the hiring process
EEO STATEMENT Gwinnett County is an Equal Opportunity Employer. We prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.
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