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Inside Higher Ed

Part-Time Dispatcher

Inside Higher Ed, Miami, Florida, us, 33222

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Part-Time Dispatcher

– Inside Higher Ed

Location:

North Campus |

Job ID:

1008161 |

Department:

Public Safety |

Reports To:

Assistant Chief of Public Safety

Employment Type:

Part‑Time |

Division:

Temporary |

Salary:

$14.00 Flat Rate

FLSA Status:

Non‑Exempt |

Closing Date:

Open Until Filled |

First Review Date:

March 21, 2025

Position Overview The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus‑wide general information, and specific requests for service directed to the Public Safety Department.

What you will be doing

Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests

Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two‑way radio communications, alarm and access control systems

Maintains a detailed daily incident report log

Logs in and out items that have been turned in to Lost and Found

Issues parking gate cards and faculty/staff parking decals

Receives and distributes College keys to facilities and offices on campus

Receives and disburses petty cash

Performs other duties as assigned

What you need to succeed

High School Diploma or GED from a regionally accredited institution and either one year of experience in the field or six months of previous multi‑phone line related experience

Knowledge and understanding of College organization, goals and objectives, and policies and procedures

Ability to work in a critical and high volume office environment

Possess command of proper telephone etiquette and general office procedures

Ability to apply campus security rules and regulations

Ability to safely operate College motorized vehicle

Ability to successfully complete a basic security training course and provide certificate of completion

Ability to display poise, tact, patience and courtesy

Ability to have a basic understanding of computers and database collection

Ability to work a flexible schedule to include evening and weekend assignments and any emergencies

Ability to work well in a multi‑ethnic and multi‑cultural environment with students, faculty and staff

Essential Position This function/position has been designated as “critical.” This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended.

Additional Requirements The final candidate is to successfully complete a background screening and reference check process.

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