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The Jonus Group

Personal Lines Account Manager

The Jonus Group, Humble, Texas, United States, 77396

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Job Summary Seeking a dedicated and experienced

Personal Lines Account Manager

to join a team. This role is integral to the Personal Lines Department, where you will manage a portfolio of standard personal lines accounts, provide exceptional customer service, and ensure the seamless handling of client needs. Reporting directly to the Personal Lines Department Manager, you will play a key role in maintaining and growing the client relationships.

Compensation Package

Salary: $55,000 - $65,000 annually, based on experience and qualifications.

Benefits:

401(k) with a 50% match of the lowest selected benefits and a 3% match to IRA.

Paid Time Off (PTO): 3 weeks annually.

Work Environment: Currently in-office, with potential for a hybrid work model (2 days work-from-home) under consideration.

Responsibilities

Handle incoming client calls and provide exceptional customer service.

Manage servicing of client accounts, including endorsements and renewals.

Quote new and renewal business (approximately 90% renewals and 10% new business).

Collaborate with the team to ensure timely and accurate handling of client needs.

Utilize Epic software for account management and documentation.

Qualifications/Requirements

Licenses/Certifications: Property & Casualty (P&C) license required.

Experience:

Best Candidate: 3+ years of experience in personal lines account management, Epic software experience, and strong customer service skills.

Average Candidate: 2+ years of experience in personal lines account management, P&C license, and customer service experience.

Technical Skills: Proficiency in Epic software is preferred.

Soft Skills: Strong communication, organizational, and problem-solving abilities.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function

Sales, Business Development, and Finance

Industries

Banking, Financial Services, and Insurance

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