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UAMS - University of Arkansas for Medical Sciences

Insurance Verification Specialist I

UAMS - University of Arkansas for Medical Sciences, Little Rock, Arkansas, United States, 72208

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Insurance Verification Specialist I – UAMS Closing Date:

01/11/2026

Type of Position:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

Benefits:

Health: Medical, Dental and Vision plans available for qualifying staff and family

Holiday, Vacation and Sick Leave

Education discount for staff and dependents (undergraduate only)

Retirement: Up to 10% matched contribution from UAMS

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery on the main campus when using UAMS pharmacy

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Department:

ICE | CORE PA Float

Summary of Job Duties:

The Insurance Verification Specialist I is responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected to demonstrate competency in the job elements.

Qualifications:

High school graduate, GED, or formal education equivalent.

Excellent organizational Skills

Interpersonal skills

Decision-making skills

Must maintain confidentiality and HIPAA compliance.

Highly motivated and self-directed individual to establish plans of action.

Highly proficient in computer and keyboard skills.

Level I:

Four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

Preferred Qualifications:

Experience working in a healthcare environment.

Additional Information – Level I (Responsibilities) Insurance Verification, Authorizations, Benefit Explanation, and WQ Management: (80%)

Conducts verification of eligibility and benefits for patient insurance.

Completes authorizations and pre-certifications, tracks pre-authorizations and maintains referrals.

Enters benefit and authorization information into EPIC.

Initiates peer‑to‑peer submissions and works closely with clinical counterparts to collect requested information.

Obtains and coordinates completion of out of network waivers.

Coordinates with UAMS Office of Financial Clearance when appropriate.

Professional Performance

Work effectively in a team environment, coordinating workflows with other team members and ensuring a productive and efficient environment.

Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.

Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.

Demonstrates a high level of integrity and innovative thinking and actively contributes to the success of the organization.

Other Duties As Assigned

Salary Information:

Level I $17.50 ($36,400)

Required Documents to Apply:

List of three Professional References (name, email, business title)

Proof of Veteran Status

Resume

Please contact askrecruitment@uams.edu regarding any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS.

This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Benefits Eligible:

Yes

Seniority level:

Mid‑Senior level

Employment type:

Full‑time

Job function:

Other

Industries:

Hospitals and Health Care

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