Mercier Consultancy MD
German Speaking Customer Service For Magical Streaming Service - Work In Greece
Mercier Consultancy MD, New Bremen, Ohio, United States
German Speaking Customer Service For Magical Streaming Service - Work In Greece
2 days ago. Be among the first 25 applicants.
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a Magical Streaming Service, with a unique opportunity to work in beautiful Greece! This position is perfect for individuals who are passionate about entertainment and customer service, and who want to help others enjoy their favorite shows and movies. As a member of our dynamic team, you will provide exceptional support to customers in German while creating a little magic in their streaming experience.
Key Responsibilities
Handle customer inquiries related to streaming service content, subscriptions, and technical issues via phone, email, and chat in German
Provide detailed information about available content, features, and subscription options
Assist customers with account management, billing questions, and troubleshooting service issues
Resolve customer complaints swiftly while ensuring a positive experience
Document all interactions accurately in the CRM system for tracking and quality assurance
Work collaboratively with other teams to ensure smooth service delivery and enhance user satisfaction
Stay up-to-date with new content releases and platform features to effectively assist customers
Requirements
Fluency in German (both written and spoken) is essential; knowledge of English is advantageous
Experience in customer service, preferably in the streaming or entertainment industry
Excellent communication skills and a friendly, engaging personality
Strong problem-solving abilities and a customer-first mindset
Ability to manage multiple inquiries efficiently in a fast-paced environment
Familiarity with CRM software and online support tools
Willingness to work flexible hours, including evenings and weekends as needed
Desire to experience working in Greece, embracing new cultures and environments
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industry: IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x.
Get notified about new Customer Service Specialist jobs in
Germany .
#J-18808-Ljbffr
Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a Magical Streaming Service, with a unique opportunity to work in beautiful Greece! This position is perfect for individuals who are passionate about entertainment and customer service, and who want to help others enjoy their favorite shows and movies. As a member of our dynamic team, you will provide exceptional support to customers in German while creating a little magic in their streaming experience.
Key Responsibilities
Handle customer inquiries related to streaming service content, subscriptions, and technical issues via phone, email, and chat in German
Provide detailed information about available content, features, and subscription options
Assist customers with account management, billing questions, and troubleshooting service issues
Resolve customer complaints swiftly while ensuring a positive experience
Document all interactions accurately in the CRM system for tracking and quality assurance
Work collaboratively with other teams to ensure smooth service delivery and enhance user satisfaction
Stay up-to-date with new content releases and platform features to effectively assist customers
Requirements
Fluency in German (both written and spoken) is essential; knowledge of English is advantageous
Experience in customer service, preferably in the streaming or entertainment industry
Excellent communication skills and a friendly, engaging personality
Strong problem-solving abilities and a customer-first mindset
Ability to manage multiple inquiries efficiently in a fast-paced environment
Familiarity with CRM software and online support tools
Willingness to work flexible hours, including evenings and weekends as needed
Desire to experience working in Greece, embracing new cultures and environments
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industry: IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x.
Get notified about new Customer Service Specialist jobs in
Germany .
#J-18808-Ljbffr