Inside Higher Ed
Endpoint Management Specialist
Posting Number:
S14402P
Working Title:
Endpoint Management Specialist
Department:
Terry-Information Technology
Posting Type:
External
Retirement Plan:
TRS or ORP
Employment Type:
Employee
Benefits Eligibility:
Benefits Eligible
Full/Part Time:
Full Time
Schedule:
Monday through Friday 8:00 am – 5:00 pm
Advertised Salary:
$60,000 + commensurate with experience
Posting Date:
11/17/2025
Open Until Filled:
Yes
Proposed Starting Date:
01/01/2026
Location:
Athens Area
Classification Title:
IT Support Professional II
FLSA:
Exempt
FTE:
1.00
Position Summary This position is responsible for endpoint management, troubleshooting, compliance auditing, and setting technology hardware standards for the Terry College of Business. It reports to the IT manager for client and classroom services and works with the entire OIT team to provide excellent customer service, resolve highly complex issues, design and implement large scale end user computing and classroom technology projects. The role requires a problem‑solving attitude and the ability to motivate direct reports, managers, peers, and student workers.
Minimum Qualifications Bachelor’s degree in computer science or a related field, or equivalent, and 2 years of professional experience.
Knowledge, Skills, Abilities and Competencies
Extensive knowledge and experience with Windows, Linux, and Mac operating systems; Microsoft’s Entra ID, Intune, Defender; Active Directory; configuration and group policy; wired and wireless network technology and troubleshooting; standard applications and software packaging.
Knowledge of modern computing hardware and components such as Intel, AMD, Nvidia, and Apple.
Understanding of computational requirements between software and hardware to offer appropriate solutions to clients.
Experience with endpoint management software such as Intune.
Knowledge of endpoint security best practices and implementations to meet USG standards.
Knowledge of PowerShell, Graph API, and Intune Management Extension scripts.
Knowledge of AV systems design, digital projectors, and web conferencing.
Excellent interpersonal skills, written and verbal communication, critical thinking and problem‑solving skills.
Physical Demands Working in a normal office environment.
Duties and Responsibilities Support faculty, staff, and classroom IT support requests and resolve new and unknown problems.
Serve as Tier 3 escalation point for complex endpoint issues unreached by Tier 2 support.
Administrate Enterprise Endpoint Software including Intune.
Migrate legacy device management from Jamf, Ivanti, and hybrid to cloud‑only in Intune.
Respond to endpoint vulnerabilities, patch noncompliance, or security incidents.
Responsible for functional success of endpoints regarding imaging, utility, and implementation in response to faculty, staff, and classroom IT demands (≈40% of time).
Lead periodic endpoint security reviews and compliance audits.
Maintain and deploy applications through Intune.
Design and maintain modern provisioning workflows for Windows, Linux, and Apple devices.
Implement Privileged Access Management solution to control and audit administrative requests by faculty and staff.
Responsible for setting computational standards and strategic planning (≈20% of time).
Collaborate with IT leadership to develop and refine endpoint management strategy.
Maintain current standards for equipment ordered to meet college requirements.
Assess and implement tools and best practices that align endpoint strategy with academic needs.
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
Contact Details Recruitment Contact Name: Natasha Barreto
Recruitment Contact Email: nbarreto@uga.edu
#J-18808-Ljbffr
S14402P
Working Title:
Endpoint Management Specialist
Department:
Terry-Information Technology
Posting Type:
External
Retirement Plan:
TRS or ORP
Employment Type:
Employee
Benefits Eligibility:
Benefits Eligible
Full/Part Time:
Full Time
Schedule:
Monday through Friday 8:00 am – 5:00 pm
Advertised Salary:
$60,000 + commensurate with experience
Posting Date:
11/17/2025
Open Until Filled:
Yes
Proposed Starting Date:
01/01/2026
Location:
Athens Area
Classification Title:
IT Support Professional II
FLSA:
Exempt
FTE:
1.00
Position Summary This position is responsible for endpoint management, troubleshooting, compliance auditing, and setting technology hardware standards for the Terry College of Business. It reports to the IT manager for client and classroom services and works with the entire OIT team to provide excellent customer service, resolve highly complex issues, design and implement large scale end user computing and classroom technology projects. The role requires a problem‑solving attitude and the ability to motivate direct reports, managers, peers, and student workers.
Minimum Qualifications Bachelor’s degree in computer science or a related field, or equivalent, and 2 years of professional experience.
Knowledge, Skills, Abilities and Competencies
Extensive knowledge and experience with Windows, Linux, and Mac operating systems; Microsoft’s Entra ID, Intune, Defender; Active Directory; configuration and group policy; wired and wireless network technology and troubleshooting; standard applications and software packaging.
Knowledge of modern computing hardware and components such as Intel, AMD, Nvidia, and Apple.
Understanding of computational requirements between software and hardware to offer appropriate solutions to clients.
Experience with endpoint management software such as Intune.
Knowledge of endpoint security best practices and implementations to meet USG standards.
Knowledge of PowerShell, Graph API, and Intune Management Extension scripts.
Knowledge of AV systems design, digital projectors, and web conferencing.
Excellent interpersonal skills, written and verbal communication, critical thinking and problem‑solving skills.
Physical Demands Working in a normal office environment.
Duties and Responsibilities Support faculty, staff, and classroom IT support requests and resolve new and unknown problems.
Serve as Tier 3 escalation point for complex endpoint issues unreached by Tier 2 support.
Administrate Enterprise Endpoint Software including Intune.
Migrate legacy device management from Jamf, Ivanti, and hybrid to cloud‑only in Intune.
Respond to endpoint vulnerabilities, patch noncompliance, or security incidents.
Responsible for functional success of endpoints regarding imaging, utility, and implementation in response to faculty, staff, and classroom IT demands (≈40% of time).
Lead periodic endpoint security reviews and compliance audits.
Maintain and deploy applications through Intune.
Design and maintain modern provisioning workflows for Windows, Linux, and Apple devices.
Implement Privileged Access Management solution to control and audit administrative requests by faculty and staff.
Responsible for setting computational standards and strategic planning (≈20% of time).
Collaborate with IT leadership to develop and refine endpoint management strategy.
Maintain current standards for equipment ordered to meet college requirements.
Assess and implement tools and best practices that align endpoint strategy with academic needs.
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
Contact Details Recruitment Contact Name: Natasha Barreto
Recruitment Contact Email: nbarreto@uga.edu
#J-18808-Ljbffr