Alila Hotels
Front Office Supervisor ($30-32 hourly with service charge)
Alila Hotels, California, Missouri, United States, 65018
Front Office Supervisor ($30-32 hourly with service charge)
Organization: Ventana Big Sur, An Alila Resort
Summary At Hyatt, we believe our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication, and relationship skills. They support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction, and may include training, scheduling, payroll, and interviewing.
Front Office Supervisors lead the agents responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.
Shift A flexible schedule to work primarily mid and evening shifts. Weekends are required. We work with our team on holiday requests and extend based on business needs and seniority.
Wage and Benefits The wage range for this opportunity is $25.00 - $27.00 per hour. This is the hourly pay rate for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, including experience and training levels.
Alila Ventana Big Sur is an all-inclusive resort which means select positions such as this are eligible to receive a service charge payout ranging from $300-$500 per week, subject to change based on business levels.
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off
Medical, Dental, Vision, 401K with company match after 30 days of employment
Paid meal breaks
Gas stipend for qualified candidates
Complimentary daily meal
DEI Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Ability to stand for long periods of time
Experience and a thorough understanding of Front Office operations
Front Office Host experience preferably in a boutique or luxury setting
Opera + Opera Cloud Experience preferred
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Hospitality
Referrals increase your chances of interviewing at Alila Hotels by 2x
#J-18808-Ljbffr
Summary At Hyatt, we believe our guests select us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication, and relationship skills. They support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction, and may include training, scheduling, payroll, and interviewing.
Front Office Supervisors lead the agents responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries.
Shift A flexible schedule to work primarily mid and evening shifts. Weekends are required. We work with our team on holiday requests and extend based on business needs and seniority.
Wage and Benefits The wage range for this opportunity is $25.00 - $27.00 per hour. This is the hourly pay rate for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, including experience and training levels.
Alila Ventana Big Sur is an all-inclusive resort which means select positions such as this are eligible to receive a service charge payout ranging from $300-$500 per week, subject to change based on business levels.
Annual allotment of free hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off
Medical, Dental, Vision, 401K with company match after 30 days of employment
Paid meal breaks
Gas stipend for qualified candidates
Complimentary daily meal
DEI Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Ability to stand for long periods of time
Experience and a thorough understanding of Front Office operations
Front Office Host experience preferably in a boutique or luxury setting
Opera + Opera Cloud Experience preferred
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Hospitality
Referrals increase your chances of interviewing at Alila Hotels by 2x
#J-18808-Ljbffr