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City of Whitehall

Program Specialist (Civil Case Manager) - Lee County

City of Whitehall, Fort Myers, Florida, United States, 33916

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Benefits

Great working environment

Growth and Development Opportunities

Competitive Benefits Package

Paid Time Off (Vacation and Sick)

Public Service Loan Forgiveness Qualifying Employer

Tuition Assistance

Paid Holidays

Retirement Plan Options

457 Deferred Compensation Plans

Summary This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Circuit Civil Case types and differentiated case management techniques to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager and/or Program Coordinator with general supervision of the Civil/Family Director.

Primary Responsibilities

Court Case Management

Conduct Case Management Conferences and facilitate Civil cases in Court

Process and prepare court Orders

Prepare other Orders as determined by the Judge

Monitor Compliance with Court Orders

Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone

Respond in a timely manner to inquiries from all parties directly related to case

Provide litigants with information as to other resources available through the court system or elsewhere

Case Monitoring and Coordination

Query various databases to determine the status of cases

Consult the Civil Manager and the Civil Director when necessary

Coordinate "new cases" and "back log" cases to promote efficiency in the civil case dockets

Case Research and Statistics

Maintain accurate and detailed records of all pleadings processed

Prepare monthly case management reports to determine Court performance

Other duties as assigned

Qualifications Typical Qualifications:

Knowledge Of

Court practices and procedures that relate to Circuit Civil Case Types

Court programs and community resources

Florida civil law statutes and Civil Rules of Procedure

Court procedures and understanding of basic legal terminology

Differentiated case management techniques and case processing time standards

Ability To

Apply organizational skills and independent case analysis

Make differentiated case management decisions

Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies

Conduct legal research and compose concise reports and executive summaries.

Exercise discretion and maintain confidential information

Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary

Work under constant pressure in a fast-paced office environment

Read, analyze and interpret detailed instructions, correspondence, and memos

Read and write case management reports, correspondence, and statistical reports

Effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Type 30 cwpm preferred

Work effectively as an individual and/or a team member

Self-proofread and correct work product

Maintain consistent and regular attendance pursuant to policy

Work the designated hours pursuant to position requirements

Skill To

Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases

EDUCATION And/or EXPERIENCE

Bachelor’s degree in public or business administration, criminal justice, legal studies, psychology, sociology, pre-law or a closely related social science field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.

Two years of professional, administrative, and/or analytical-related work experience preferred

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