City of Whitehall
Program Specialist (Civil Case Manager) - Lee County
City of Whitehall, Fort Myers, Florida, United States, 33916
Program Specialist (Civil Case Manager) - Lee County
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Benefits
Great working environment
Growth and Development Opportunities
Competitive Benefits Package
Paid Time Off (Vacation and Sick)
Public Service Loan Forgiveness Qualifying Employer
Tuition Assistance
Paid Holidays
Retirement Plan Options
457 Deferred Compensation Plans
Summary This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Circuit Civil Case types and differentiated case management techniques to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager and/or Program Coordinator with general supervision of the Civil/Family Director.
Primary Responsibilities
Court Case Management
Conduct Case Management Conferences and facilitate Civil cases in Court
Process and prepare court Orders
Prepare other Orders as determined by the Judge
Monitor Compliance with Court Orders
Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone
Respond in a timely manner to inquiries from all parties directly related to case
Provide litigants with information as to other resources available through the court system or elsewhere
Case Monitoring and Coordination
Query various databases to determine the status of cases
Consult the Civil Manager and the Civil Director when necessary
Coordinate "new cases" and "back log" cases to promote efficiency in the civil case dockets
Case Research and Statistics
Maintain accurate and detailed records of all pleadings processed
Prepare monthly case management reports to determine Court performance
Other duties as assigned
Qualifications Typical Qualifications:
Knowledge Of
Court practices and procedures that relate to Circuit Civil Case Types
Court programs and community resources
Florida civil law statutes and Civil Rules of Procedure
Court procedures and understanding of basic legal terminology
Differentiated case management techniques and case processing time standards
Ability To
Apply organizational skills and independent case analysis
Make differentiated case management decisions
Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies
Conduct legal research and compose concise reports and executive summaries.
Exercise discretion and maintain confidential information
Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
Work under constant pressure in a fast-paced office environment
Read, analyze and interpret detailed instructions, correspondence, and memos
Read and write case management reports, correspondence, and statistical reports
Effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Type 30 cwpm preferred
Work effectively as an individual and/or a team member
Self-proofread and correct work product
Maintain consistent and regular attendance pursuant to policy
Work the designated hours pursuant to position requirements
Skill To
Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases
EDUCATION And/or EXPERIENCE
Bachelor’s degree in public or business administration, criminal justice, legal studies, psychology, sociology, pre-law or a closely related social science field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Two years of professional, administrative, and/or analytical-related work experience preferred
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Get AI-powered advice on this job and more exclusive features.
Benefits
Great working environment
Growth and Development Opportunities
Competitive Benefits Package
Paid Time Off (Vacation and Sick)
Public Service Loan Forgiveness Qualifying Employer
Tuition Assistance
Paid Holidays
Retirement Plan Options
457 Deferred Compensation Plans
Summary This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Circuit Civil Case types and differentiated case management techniques to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager and/or Program Coordinator with general supervision of the Civil/Family Director.
Primary Responsibilities
Court Case Management
Conduct Case Management Conferences and facilitate Civil cases in Court
Process and prepare court Orders
Prepare other Orders as determined by the Judge
Monitor Compliance with Court Orders
Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone
Respond in a timely manner to inquiries from all parties directly related to case
Provide litigants with information as to other resources available through the court system or elsewhere
Case Monitoring and Coordination
Query various databases to determine the status of cases
Consult the Civil Manager and the Civil Director when necessary
Coordinate "new cases" and "back log" cases to promote efficiency in the civil case dockets
Case Research and Statistics
Maintain accurate and detailed records of all pleadings processed
Prepare monthly case management reports to determine Court performance
Other duties as assigned
Qualifications Typical Qualifications:
Knowledge Of
Court practices and procedures that relate to Circuit Civil Case Types
Court programs and community resources
Florida civil law statutes and Civil Rules of Procedure
Court procedures and understanding of basic legal terminology
Differentiated case management techniques and case processing time standards
Ability To
Apply organizational skills and independent case analysis
Make differentiated case management decisions
Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies
Conduct legal research and compose concise reports and executive summaries.
Exercise discretion and maintain confidential information
Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
Work under constant pressure in a fast-paced office environment
Read, analyze and interpret detailed instructions, correspondence, and memos
Read and write case management reports, correspondence, and statistical reports
Effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Type 30 cwpm preferred
Work effectively as an individual and/or a team member
Self-proofread and correct work product
Maintain consistent and regular attendance pursuant to policy
Work the designated hours pursuant to position requirements
Skill To
Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases
EDUCATION And/or EXPERIENCE
Bachelor’s degree in public or business administration, criminal justice, legal studies, psychology, sociology, pre-law or a closely related social science field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Two years of professional, administrative, and/or analytical-related work experience preferred
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