Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts
Program Specialist (Civil Case Manager) - Lee County
Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts, Florida, New York, United States
WHY SHOULD YOU APPLY TO THE ADMINISTRATIVE OFFICE OF THE COURTS FOR THE 20TH JUDICIAL CIRCUIT?
Great working environment
Growth and Development Opportunities
Competitive Benefits Package
Paid Time Off (Vacation and Sick)
Public Service Loan Forgiveness Qualifying Employer
Tuition Assistance
Paid Holidays
Retirement Plan Options
457 Deferred Compensation Plans
SUMMARY This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Circuit Civil Case types and differentiated case management techniques to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager and/or Program Coordinator with general supervision of the Civil/Family Director.
Primary responsibilities of a Program Specialist (Civil Case Manager) include the following: (1) Court case management (2) Case monitoring and coordination (3) Case research and statistics (4) Other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
(1) Court Case Management
Conduct Case Management Conferences and facilitate Civil cases in Court
Process and prepare court Orders
Prepare other Orders as determined by the Judge
Monitor Compliance with Court Orders
Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone
Respond in a timely manner to inquiries from all parties directly related to case
Provide litigants with information as to other resources available through the court system or elsewhere
(2) Case Monitoring and Coordination
Query various data bases to determine the status of cases
Consult the Civil Manager and the Civil Director when necessary
Coordinate "new cases" and "back log" cases to promote efficiency in the civil case dockets
(3) Case Research and Statistics
Maintain accurate and detailed records of all pleadings processed
Prepare monthly case management reports to determine Court performance
(4) Other Duties as Assigned
Perform other duties as assigned
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of:
Court practices and procedures that relate to Circuit Civil Case Types
Court programs and community resources
Florida civil law statutes and Civil Rules of Procedure
Court procedures and understanding of basic legal terminology
Differentiated case management techniques and case processing time standards
Ability to:
Apply organizational skills and independent case analysis
Make differentiated case management decisions
Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies
Conduct legal research and compose concise reports and executive summaries.
Exercise discretion and maintain confidential information
Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
Work under constant pressure in a fast-paced office environment
Read, analyze and interpret detailed instructions, correspondence, and memos
Read and write case management reports, correspondence, and statistical reports
Effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Type 30 cwpm preferred
Work effectively as an individual and/or a team member
Self-proofread and correct work product
Maintain consistent and regular attendance pursuant to policy
Work the designated hours pursuant to position requirements
Skill to:
Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases
EDUCATION and/or EXPERIENCE
Bachelor’s degree in public or business administration, criminal justice, legal studies, psychology, sociology, pre-law or a closely related social science field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Two years of professional, administrative, and/or analytical-related work experience preferred
SUPERVISORY RESPONSIBILITIES None
CERTIFICATES, LICENSES, REGISTRATIONS None
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Great working environment
Growth and Development Opportunities
Competitive Benefits Package
Paid Time Off (Vacation and Sick)
Public Service Loan Forgiveness Qualifying Employer
Tuition Assistance
Paid Holidays
Retirement Plan Options
457 Deferred Compensation Plans
SUMMARY This is a professional and highly responsible Civil Case Management position within the Administrative Office of the Courts, Civil Case Management department. Work involves the use of Circuit Civil Case types and differentiated case management techniques to promote case progression and disposition. The primary responsibility of an employee in this class is case screening and monitoring, case analysis and coordination of related civil law cases. This position will work closely with the Judiciary, Court and community programs, Civil/Family Director, Attorneys, the Clerk of Courts, and other related agencies as well as the general public. Work is performed under the direct supervision of the Civil Manager and/or Program Coordinator with general supervision of the Civil/Family Director.
Primary responsibilities of a Program Specialist (Civil Case Manager) include the following: (1) Court case management (2) Case monitoring and coordination (3) Case research and statistics (4) Other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
(1) Court Case Management
Conduct Case Management Conferences and facilitate Civil cases in Court
Process and prepare court Orders
Prepare other Orders as determined by the Judge
Monitor Compliance with Court Orders
Assist Petitioners, Respondents, Pro Se Litigants and Attorneys with Case Plans in Court or via telephone
Respond in a timely manner to inquiries from all parties directly related to case
Provide litigants with information as to other resources available through the court system or elsewhere
(2) Case Monitoring and Coordination
Query various data bases to determine the status of cases
Consult the Civil Manager and the Civil Director when necessary
Coordinate "new cases" and "back log" cases to promote efficiency in the civil case dockets
(3) Case Research and Statistics
Maintain accurate and detailed records of all pleadings processed
Prepare monthly case management reports to determine Court performance
(4) Other Duties as Assigned
Perform other duties as assigned
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge of:
Court practices and procedures that relate to Circuit Civil Case Types
Court programs and community resources
Florida civil law statutes and Civil Rules of Procedure
Court procedures and understanding of basic legal terminology
Differentiated case management techniques and case processing time standards
Ability to:
Apply organizational skills and independent case analysis
Make differentiated case management decisions
Communicate clearly, concisely, and logically, both orally and in writing with the public and other governmental and private agencies
Conduct legal research and compose concise reports and executive summaries.
Exercise discretion and maintain confidential information
Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
Work under constant pressure in a fast-paced office environment
Read, analyze and interpret detailed instructions, correspondence, and memos
Read and write case management reports, correspondence, and statistical reports
Effectively present information and respond to questions from court administration, judges, other governmental agencies, attorneys and pro se litigants
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Type 30 cwpm preferred
Work effectively as an individual and/or a team member
Self-proofread and correct work product
Maintain consistent and regular attendance pursuant to policy
Work the designated hours pursuant to position requirements
Skill to:
Efficiently operate a computer and utilize Microsoft Office Suite and various other software programs and databases
EDUCATION and/or EXPERIENCE
Bachelor’s degree in public or business administration, criminal justice, legal studies, psychology, sociology, pre-law or a closely related social science field. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Two years of professional, administrative, and/or analytical-related work experience preferred
SUPERVISORY RESPONSIBILITIES None
CERTIFICATES, LICENSES, REGISTRATIONS None
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