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University of Arkansas at Little Rock

Call Center Operator I

University of Arkansas at Little Rock, Little Rock, Arkansas, United States, 72208

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Employer Industry: Healthcare Services

Why consider this job opportunity:

Salary up to $31,200 annually

Comprehensive health benefits including medical, dental, and vision plans

Generous holiday, vacation, and sick leave policies

Educational discounts for staff and dependents, along with career training opportunities

Up to 10% matched contribution for retirement plans

Opportunity to work in a collaborative healthcare environment focused on improving patient care

What to Expect (Job Responsibilities):

Answer and direct calls for the medical, educational, and research facilities of the employer in a call center environment

Provide after-hours answering services for outpatient clinics

Assist with online physician call schedule changes as necessary

Activate emergency codes within the hospital and campus as required

Develop knowledge of employer services to provide community access and directions

What is Required (Qualifications):

High school diploma or GED equivalent plus two (2) years of customer service and administrative experience

Excellent customer service skills

Strong verbal communication skills

Basic computer and keyboard skills, telephone etiquette, and general knowledge of office machines

Ability to follow oral instructions and proficient reading and writing skills

How to Stand Out (Preferred Qualifications):

Previous call center experience

Familiarity with basic medical terminology

"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."

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