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United Heritage Credit Union

HR Manager

United Heritage Credit Union, Austin, Texas, us, 78716

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HR Manager

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United Heritage Credit Union

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This position will be working at our Headquarters Building in North Austin (HWY183/Oak Knoll). It is fully in‑person at our offices.

We are seeking a skilled HR Manager to oversee and coordinate the day‑to‑day operations of core HR functions: employee relations, payroll, compensation, benefits, leave administration, performance management, HRIS, and legal regulatory compliance.

The role works closely with the VP of HR to recommend efficiency improvements while ensuring compliance with federal, state, and Credit Union regulations.

What You Will Do Leadership & Team Development

Directly and indirectly oversee prioritized deliverables to ensure a positive employee life‑cycle experience.

Create a high‑performing culture by developing HR Generalists through training, coaching, individual development plans, and annual performance reviews.

Establish effective communications and foster a positive employer‑employee relationship by recognizing staff, providing feedback, and identifying improvement areas.

Perform necessary personnel actions such as interviewing, hiring, transfers, promotions, disciplinary actions, and terminations.

Effectively lead the HR Generalists through change management in partnership with other Credit Union departments.

Human Resources Operations & Compliance

Assist with developing and implementing HR policies, programs, and procedures; prepare employee handbook and departmental standards.

Collaborate with the VP of HR and Employee Engagement Manager to develop organizational communications, resource pages, emails, and other materials.

Continuously seek and support new approaches and processes to improve HR operations efficiency.

Assist with government reporting and annual filings (EEO‑1, ACA, etc.) while ensuring records adhere to applicable rules.

Compensation & Benefits

Communicate with management about compensation, benefits, and employment facets.

Ensure plans are administered consistently in accordance with law and plan documents.

Collaborate to implement competitive compensation solutions supporting a performance‑based environment.

Partner with managers to compose job descriptions and maintain current documentation, ensuring accurate salary classification.

Lead the full life‑cycle of the annual Open Enrollment process.

Payroll & HR Information System

Oversee accurate, compliant, and timely payroll execution, supporting HR Generalists with daily payroll issues.

Analyze payroll audit reports to ensure HRIS integrity and payroll process reliability.

Manage quarterly and year‑end activity; distribute W‑2s and conduct ACA reporting; act as subject‑matter expert for all ACA aspects.

Employee Relations & Performance Management

Communicate with management to provide guidance on employment issues, including disciplinary actions and workplace conflict.

Manage the internal employment investigation process, working with managers and legal counsel to address escalated matters.

Consult with management on employee performance improvement plans and proper policy enforcement.

Minimum Qualifications

Bachelor's degree in Human Resources, Business Administration, Management, or related field.

Minimum 5 years of HR experience with increasing responsibility across HR functions.

Minimum 3 years in an HR management‑level role overseeing direct reports.

Strong knowledge of state and federal employment laws and regulations (FMLA, ADA, ACA, COBRA, EEO, etc.).

Experience overseeing full‑cycle payroll for 200+ employees using a modern HRIS.

Strong attention to detail, time management, critical thinking, and collaborative communication skills.

Advanced Microsoft Excel skills and data manipulation experience.

Preferred Qualifications

Master's or advanced degree in Business Administration, Human Resources, or related field.

5+ years in a financial institution or related industry driving large‑scale HR initiatives.

5+ years of management experience with functional strategy development and staff coaching.

Experience scaling and managing an HR team with at least 5 direct/indirect reports.

Experience developing and monitoring HR metrics and dashboards (e.g., Smartsheet).

Expertise with HRIS database management, advanced reporting, audits, compensation markets, engagement, and performance management systems.

Experience using ADP Workforce Now.

PHR/SPHR or SHRM‑CP/SCP certification.

About United Heritage Credit Union Founded in 1957, UHCU is an Austin‑based credit union serving Central Texas, Austin, Tyler, and the broader Texas community through TXCC membership. With over $1.6 billion in assets, more than 78,000 members, 10 locations, and ~260 employees, we provide innovative technology, exemplary service, and competitive products.

UHCU Offers

Competitive benefits package

401(k) options (Pre‑Tax and/or Roth)

Generous paid time off (PTO)

Education reimbursement program

Opportunities to advance

Important Note We take hiring very seriously. Interviewers may conduct phone interviews and one‑to‑two rounds in person. We may be unable to follow up with every applicant; we strive for a thorough process.

Seniority Level Mid‑Senior Level

Employment Type Full‑time

Job Function Human Resources

Industries Banking

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