RapidFire Safety & Security
System Implementation Project Manager
RapidFire Safety & Security, Des Moines, Iowa, United States
Description
MUST RESIDE IN SAINT LOUIS, MO/IN OFFICE POSITION
About the Company:
RapidFire Safety & Security is a leading provider of fire life safety and security solutions, earning customer trust by delivering exceptional value through strategic acquisitions, allowing us to drive organic growth in every market through the excellence of our teammates.
Position Overview:
The Systems Implementation Project Manager plays a critical role in leading the successful planning, execution, and delivery of enterprise system implementations across acquired branch operations, including NetSuite ERP, field service management modules, and other integrated business applications. This position requires a strategic thinker who can effectively collaborate with cross-functional teams to understand business needs, evaluate options, and facilitate the delivery of high-quality technology solutions. The ideal candidate will excel in managing complex, multi-site implementations while ensuring projects are delivered on time, within budget, and aligned with organizational objectives.
Project Planning & Execution:
Lead end-to-end NetSuite implementation projects for branch acquisitions, including new implementations, system enhancements, integrations, and migrations from legacy ERP/CRM/FSM systems
Develop comprehensive project plans utilizing industry best practices, including work breakdown structures {WBS), resource allocation strategies, and realistic timelines with clear milestones
Manage multiple concurrent projects of varying size and complexity across different branch locations simultaneously
Utilize NetSuite project management tools and templates to standardize delivery and maintain consistency across implementations
Establish and monitor project KPIs, budgets, and quality metrics to ensure successful delivery outcomes
Stakeholder Management & Communication:
Define and drive end-user business requirements and systems goals through collaborative discovery sessions
Effectively negotiate project scope and timelines with business leaders to achieve high-value outcomes while managing expectations
Facilitate internal collaboration across teams including employees, contractors, and external partners throughout the project lifecycle
Communicate project status, risks, and issues to stakeholders at all levels, including C-suite executives
Manage change management processes to ensure smooth adoption and minimize business disruption
Data Migration & System Integration:
Assist in gathering, validating, and documenting branch process and system data where applicable to support migration from existing ERP/CRM/FSM platforms
Oversee and coordinate data cleansing, mapping, and migration activities performed by technical teams to ensure data integrity in NetSuite
Coordinate integration testing between NetSuite and other business systems to ensure seamless functionality
Partner with IT and technical teams to develop and execute legacy system sunset strategies with minimal operational impact
Risk Management & Problem Solving:
Proactively identify potential blockers and develop creative solutions to keep projects on track
Conduct comprehensive risk assessments and develop mitigation strategies for each project phase
Quickly assess situations, identify gaps, and present viable solutions to complex challenges
Monitor project health using real-time dashboards and analytics to enable data-driven decision making
Training & Knowledge Transfer:
Design and deliver end-user training programs on NetSuite processes, workflows, and best practices
Provide training on integrated systems including FSM and ServiceTrade platforms
Create comprehensive training materials and documentation to support ongoing system usage
Foster user adoption through ongoing support and post-implementation assistance
Education & Experience:
Bachelor's degree in business, Information Technology, Computer Science, or related field; OR 10+ years of demonstrated project management experience in lieu of degree
Minimum 5 years of experience managing NetSuite/Oracle ERP implementations {Required)
Proven track record of successfully delivering full lifecycle ERP projects from planning through implementation
Experience with enterprise-level, multi-site implementations preferred
Technical Knowledge:
Deep functional knowledge of NetSuite ERP modules including Financials, Order Management, Inventory, and Service Operations
Strong understanding of business processes related to:
Accounting/ERP {Accounts Receivable, Accounts Payable, General Ledger)
Invoicing and Revenue Recognition
Order Management and Service Operations Field Service Management
Sales CRM and Customer Management
Experience with NetSuite project management tools, resource allocation, and project templates
Proficiency with data migration methodologies and integration best practices
Project Management Skills:
Expert knowledge of project management methodologies including Waterfall, Agile, and Hybrid approaches
Demonstrated experience developing and managing detailed project plans, budgets, and resource schedules
Strong ability to manage scope, prevent scope creep, and implement effective change control processes
Proven ability to manage multiple competing priorities in a fast-paced environment
Communication & Interpersonal Skills:
Exceptional verbal and written communication skills with the ability to present to audiences at all organizational levels
Advanced interpersonal skills with the confidence to effectively communicate with C-suite executives and technical teams alike
Strong facilitation and conflict resolution capabilities
Demonstrated leadership abilities with experience building consensus across diverse stakeholder groups
Technical Proficiency:
Advanced proficiency with Microsoft Office Suite {Word, Excel, PowerPoint, Outlook)
Experience creating executive-level presentations and reporting dashboards
Ability to leverage technology tools for project collaboration and communication
Preferred Qualifications:
Project Management Professional {PMP) certification
NetSuite certifications {Suite Foundation, Administrator, or Implementation Specialist) nice to have
Experience with project management tools such as Jira Service, Monday.com, and Lucid Chart
Background in the service industry, particularly Life Safety, field services
Experience with Field Service Management {FSM) platforms and ServiceTrade
Knowledge of integration platforms and APIs
Previous experience working in a Project Management Office {PMO) environment
Key Competencies
Strategic Thinking:
Ability to align project objectives with broader organizational goals and acquisition strategy
Adaptability:
Flexibility to adjust plans and approaches as project conditions evolve
Attention to Detail:
Meticulous approach to project documentation, data validation, and quality assurance
Results Orientation:
Drive to deliver high-quality outcomes on time and within budget constraints
Collaboration:
Ability to work effectively across organizational boundaries and build strong working relationships
Problem Solving:
Creative and analytical approach to identifying and resolving project challenges
Customer Focus:
Commitment to understanding and meeting the needs of internal and external stakeholders
Continuous Improvement:
Dedication to learning and applying best practices in project management and NetSuite implementation
#J-18808-Ljbffr
MUST RESIDE IN SAINT LOUIS, MO/IN OFFICE POSITION
About the Company:
RapidFire Safety & Security is a leading provider of fire life safety and security solutions, earning customer trust by delivering exceptional value through strategic acquisitions, allowing us to drive organic growth in every market through the excellence of our teammates.
Position Overview:
The Systems Implementation Project Manager plays a critical role in leading the successful planning, execution, and delivery of enterprise system implementations across acquired branch operations, including NetSuite ERP, field service management modules, and other integrated business applications. This position requires a strategic thinker who can effectively collaborate with cross-functional teams to understand business needs, evaluate options, and facilitate the delivery of high-quality technology solutions. The ideal candidate will excel in managing complex, multi-site implementations while ensuring projects are delivered on time, within budget, and aligned with organizational objectives.
Project Planning & Execution:
Lead end-to-end NetSuite implementation projects for branch acquisitions, including new implementations, system enhancements, integrations, and migrations from legacy ERP/CRM/FSM systems
Develop comprehensive project plans utilizing industry best practices, including work breakdown structures {WBS), resource allocation strategies, and realistic timelines with clear milestones
Manage multiple concurrent projects of varying size and complexity across different branch locations simultaneously
Utilize NetSuite project management tools and templates to standardize delivery and maintain consistency across implementations
Establish and monitor project KPIs, budgets, and quality metrics to ensure successful delivery outcomes
Stakeholder Management & Communication:
Define and drive end-user business requirements and systems goals through collaborative discovery sessions
Effectively negotiate project scope and timelines with business leaders to achieve high-value outcomes while managing expectations
Facilitate internal collaboration across teams including employees, contractors, and external partners throughout the project lifecycle
Communicate project status, risks, and issues to stakeholders at all levels, including C-suite executives
Manage change management processes to ensure smooth adoption and minimize business disruption
Data Migration & System Integration:
Assist in gathering, validating, and documenting branch process and system data where applicable to support migration from existing ERP/CRM/FSM platforms
Oversee and coordinate data cleansing, mapping, and migration activities performed by technical teams to ensure data integrity in NetSuite
Coordinate integration testing between NetSuite and other business systems to ensure seamless functionality
Partner with IT and technical teams to develop and execute legacy system sunset strategies with minimal operational impact
Risk Management & Problem Solving:
Proactively identify potential blockers and develop creative solutions to keep projects on track
Conduct comprehensive risk assessments and develop mitigation strategies for each project phase
Quickly assess situations, identify gaps, and present viable solutions to complex challenges
Monitor project health using real-time dashboards and analytics to enable data-driven decision making
Training & Knowledge Transfer:
Design and deliver end-user training programs on NetSuite processes, workflows, and best practices
Provide training on integrated systems including FSM and ServiceTrade platforms
Create comprehensive training materials and documentation to support ongoing system usage
Foster user adoption through ongoing support and post-implementation assistance
Education & Experience:
Bachelor's degree in business, Information Technology, Computer Science, or related field; OR 10+ years of demonstrated project management experience in lieu of degree
Minimum 5 years of experience managing NetSuite/Oracle ERP implementations {Required)
Proven track record of successfully delivering full lifecycle ERP projects from planning through implementation
Experience with enterprise-level, multi-site implementations preferred
Technical Knowledge:
Deep functional knowledge of NetSuite ERP modules including Financials, Order Management, Inventory, and Service Operations
Strong understanding of business processes related to:
Accounting/ERP {Accounts Receivable, Accounts Payable, General Ledger)
Invoicing and Revenue Recognition
Order Management and Service Operations Field Service Management
Sales CRM and Customer Management
Experience with NetSuite project management tools, resource allocation, and project templates
Proficiency with data migration methodologies and integration best practices
Project Management Skills:
Expert knowledge of project management methodologies including Waterfall, Agile, and Hybrid approaches
Demonstrated experience developing and managing detailed project plans, budgets, and resource schedules
Strong ability to manage scope, prevent scope creep, and implement effective change control processes
Proven ability to manage multiple competing priorities in a fast-paced environment
Communication & Interpersonal Skills:
Exceptional verbal and written communication skills with the ability to present to audiences at all organizational levels
Advanced interpersonal skills with the confidence to effectively communicate with C-suite executives and technical teams alike
Strong facilitation and conflict resolution capabilities
Demonstrated leadership abilities with experience building consensus across diverse stakeholder groups
Technical Proficiency:
Advanced proficiency with Microsoft Office Suite {Word, Excel, PowerPoint, Outlook)
Experience creating executive-level presentations and reporting dashboards
Ability to leverage technology tools for project collaboration and communication
Preferred Qualifications:
Project Management Professional {PMP) certification
NetSuite certifications {Suite Foundation, Administrator, or Implementation Specialist) nice to have
Experience with project management tools such as Jira Service, Monday.com, and Lucid Chart
Background in the service industry, particularly Life Safety, field services
Experience with Field Service Management {FSM) platforms and ServiceTrade
Knowledge of integration platforms and APIs
Previous experience working in a Project Management Office {PMO) environment
Key Competencies
Strategic Thinking:
Ability to align project objectives with broader organizational goals and acquisition strategy
Adaptability:
Flexibility to adjust plans and approaches as project conditions evolve
Attention to Detail:
Meticulous approach to project documentation, data validation, and quality assurance
Results Orientation:
Drive to deliver high-quality outcomes on time and within budget constraints
Collaboration:
Ability to work effectively across organizational boundaries and build strong working relationships
Problem Solving:
Creative and analytical approach to identifying and resolving project challenges
Customer Focus:
Commitment to understanding and meeting the needs of internal and external stakeholders
Continuous Improvement:
Dedication to learning and applying best practices in project management and NetSuite implementation
#J-18808-Ljbffr