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Miaou

Logistics Manager

Miaou, Los Angeles, California, United States, 90079

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We’re seeking an experienced

Logistics Manager

to own day-to-day logistics and order operations across wholesale and DTC channels. This role will manage inbound and outbound freight, inventory accuracy, warehouse coordination, and international compliance while partnering cross-functionally with Sales, Production, Finance, and Customer Experience. The ideal candidate is highly systems-driven, detail-oriented, and comfortable operating in a fast-paced fashion environment.

Location:

Los Angeles, CA

Salary:

$80,000

Reports to:

Operations Manager

Type:

Full-time

Key Responsibilities Logistics & Freight

Manage inbound freight (air, ocean, small parcel) from domestic and international vendors

Review and approve freight bookings with forwarders; create shipments and ASN documentation in ERP

Oversee outbound shipments to wholesale partners and DTC customers

Track inbound deliveries and resolve delays, discrepancies, and chargebacks

Review, reconcile, and dispute freight, parcel, and warehousing invoices

Optimize shipping modes and negotiate carrier contracts to control costs

Warehousing & Inventory

Partner with domestic and international 3PLs to ensure accurate receiving, storage, and fulfillment

Forecast inbound shipments and order volume to support warehouse planning

Manage inventory movements across wholesale, DTC, and damages locations

Oversee cycle counts, inventory adjustments, and annual physical inventory

Support SKU setup and item maintenance in ERP and WMS systems

Manage wholesale and DTC returns processing

Wholesale & DTC Order Operations

Oversee wholesale and DTC order management, including order entry, allocations, releases, and shipping

Support EDI customers, routing compliance, UPC uploads, and RA creationPartner with Sales on ATS requests, delivery projections, and order releases

Manage oversells, ship-mode changes, and address corrections

Generate credit memos (RTVs, damages, pricing adjustments, post-ship discounts)

International & Compliance

Support international shipping and documentation, including EU/UK/CAN accounts

Manage VAT and fiscal representation requirements, including monthly reporting

Coordinate international pricing and compliance with external partners

Reporting & Cross-Functional Support

Build and maintain weekly and monthly logistics and wholesale reporting

Track KPIs related to shipping performance, inventory accuracy, and delivery timelines

Partner with Finance on invoicing, credit approvals, and payment releases

Support Production with SKU creation, WIP updates, delivery projections, and factory communication as needed

Document processes and implement operational improvements as the business scales

Qualifications

5+ years of logistics, operations, or supply chain experience (fashion, retail, or DTC preferred)

Strong experience managing wholesale and DTC logistics simultaneously

Hands‑on experience with ERP and WMS systems (RLM, SAP AFS, BlueCherry, or similar)

Experience working with 3PLs, freight forwarders, and international vendors

Knowledge of EDI, routing guides, and retailer compliance

Familiarity with international shipping and VAT compliance a plus

Highly organized, systems-oriented, and comfortable owning complex workflows

Strong communication skills and ability to work cross-functionally

Bilingual in Spanish and English a huge plus!

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