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CHN Housing Partners

Property Manager, Lease Purchase

CHN Housing Partners, Cleveland, Ohio, us, 44101

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Property Manager, Lease Purchase

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CHN Housing Partners .

Base pay range $23.00/hr - $23.00/hr

About CHN Housing Partners CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low‑income people and under‑served communities. We have developed over 7,000 affordable homes and serve over 60,000 families each year through a wide array of housing services. Working in Ohio and neighboring states, including Michigan, we preserve and expand affordable housing, build equitable communities, and invest in families and the economy.

This is an on‑site and in‑office position. We are a growing non‑profit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve.

Benefits Medical (including dental and vision options), Vacation, Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Holidays; Life Insurance; 401K Plan; and Tuition Reimbursement.

Position Summary The Property Manager, Lease Purchase oversees the daily operations of single‑family residential properties, ensuring that the properties are well‑maintained, tenants are satisfied, vacancies are filled expeditiously, and tenants are in compliance with lease/program policies. This role requires a strong understanding of property management regulations, exceptional communication skills, and the ability to multitask effectively. As a Property Manager, you will be responsible for maintaining high occupancy rates, rent collections, addressing tenant concerns promptly, and implementing strategies for property improvement and tenant retention. The position requires strong leadership skills that will foster a positive living and working environment, enhancing the value of our properties while providing excellent service to our tenants.

Essential Duties & Responsibilities

Manage the daily operations of one or more partnership portfolios

Complete weekly exterior inspections of units for overgrown vegetation and property upkeep

Conduct semi‑annual and annual property inspections to maintain standards and address maintenance/housekeeping issues promptly

Complete monthly vacancy reports, delinquency reports, and other reports as needed per supervisor

Manage tenant relations, addressing concerns and help foster a positive living environment

Return all tenant inquiries within 48 hours

Collect and process rental payments and contact tenants promptly regarding delinquencies

Complete OHFA, HUD and Fair Housing training yearly

Support the Compliance department to ensure ongoing HUD and OHFA compliance is maintained

Enforce the tenant lease and property management procedures and policies

Collect daily rental payments and code them for processing

Post non‑payment and housing violations notices monthly

Prepare eviction packets and attend hearings as needed

Follow up/return all inquiries from all applicants

Process rental applications, develop & ensure waiting lists are maintained and re‑lease vacant units timely in accordance with CHN leasing policies

Maintain a good key control system

Ensure ongoing HUD & OHFA Compliance is maintained

Other duties as assigned

Education

High school diploma or GED

Experience

3+ years of experience in the related area as a supervisor/manager

Skills

Thorough knowledge of functional area and department processes

Customer service and interpersonal skills

Good verbal communication

Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed

Organization and the ability to multitask efficiently

Problem‑solving to find effective solutions for a variety of potential issues

Knowledge of rental contracts and property and anti‑discrimination laws

Other

Must have valid Driver’s License, current automobile insurance, and access to reliable personal vehicle

Communication skills, conflict resolution, technical skills and problem solving

Preferred

Bachelor’s degree

Working Conditions and/or Physical Requirements

Ability to perform essential job functions consistent with ADA, FMLA, and other standards

Regular and punctual attendance consistent with ADA, FMLA, and other standards

Why Should You Apply?

You want to be part of an organization where the work you do will have a positive and lasting difference in the community

Great benefits

Opportunities for on‑the‑job training and/or professional development

M/F/V/D/EOE

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Management

Industries

Construction

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