Winston-Salem State University
Admissions Counselor
Winston-Salem State University, Winston Salem, North Carolina, United States, 27104
Admissions Counselor
Our agency supports second-chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.
A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If no applicants meet the required competency and T&E requirements, management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Key Responsibilities
Student Engagement:
Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
Recruitment Activities:
Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities.
Plan and participate in on‑campus and off‑campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston‑Salem State University.
Application Assistance:
Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures.
Provide personalized support to ensure each student’s application is complete and submitted on time.
Assist students from application to enrollment, helping them navigate the steps needed to join the Winston‑Salem State University community.
Address any concerns or questions, making the transition to college as smooth and stress‑free as possible.
Decision Authority:
Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.
Data Management:
Maintain accurate and up‑to‑date records of student interactions and recruitment activities in our CRM system.
Track and report on enrollment metrics, helping identify trends and improvement opportunities.
Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.
Qualifications
Bachelor’s degree or four years of relevant experience.
2–3 years of related experience.
Outstanding communication and interpersonal skills.
Strong organizational and time management abilities.
Ability to work both independently and as part of a team.
Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
A genuine passion for helping students and a commitment to higher education.
Valid U.S. Driver’s License (commercial license not required).
Supplemental Questions
Please describe any sales experience you have?
Please describe any experience working in a high accountability metric driven environment?
Describe any Admissions or Enrollment Management experience you have.
How did you hear about this employment opportunity? Public Job Posting
Internal Job Posting
Agency Referral
Advertisement/Publication
Personal Referral
Website
Other
Required Documents
Resume
Cover Letter
Optional Documents Winston‑Salem State University 601 S. Martin Luther King Jr. Drive Winston‑Salem, NC 27110
Contact Human Resources at
OHR@wssu.edu . Individuals with disabilities requiring disability‑related accommodation in the application and interview process, please call 336‑750‑2834.
#J-18808-Ljbffr
A criminal background check will be conducted on the candidate finalist prior to the offer of employment. If no applicants meet the required competency and T&E requirements, management may consider other applicants. Salary will be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Key Responsibilities
Student Engagement:
Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
Recruitment Activities:
Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities.
Plan and participate in on‑campus and off‑campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston‑Salem State University.
Application Assistance:
Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures.
Provide personalized support to ensure each student’s application is complete and submitted on time.
Assist students from application to enrollment, helping them navigate the steps needed to join the Winston‑Salem State University community.
Address any concerns or questions, making the transition to college as smooth and stress‑free as possible.
Decision Authority:
Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.
Data Management:
Maintain accurate and up‑to‑date records of student interactions and recruitment activities in our CRM system.
Track and report on enrollment metrics, helping identify trends and improvement opportunities.
Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.
Qualifications
Bachelor’s degree or four years of relevant experience.
2–3 years of related experience.
Outstanding communication and interpersonal skills.
Strong organizational and time management abilities.
Ability to work both independently and as part of a team.
Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
A genuine passion for helping students and a commitment to higher education.
Valid U.S. Driver’s License (commercial license not required).
Supplemental Questions
Please describe any sales experience you have?
Please describe any experience working in a high accountability metric driven environment?
Describe any Admissions or Enrollment Management experience you have.
How did you hear about this employment opportunity? Public Job Posting
Internal Job Posting
Agency Referral
Advertisement/Publication
Personal Referral
Website
Other
Required Documents
Resume
Cover Letter
Optional Documents Winston‑Salem State University 601 S. Martin Luther King Jr. Drive Winston‑Salem, NC 27110
Contact Human Resources at
OHR@wssu.edu . Individuals with disabilities requiring disability‑related accommodation in the application and interview process, please call 336‑750‑2834.
#J-18808-Ljbffr