Baptist Health
Inpatient Call Center Specialist II, Hospitalist Team, Southbank Plaza
Baptist Health, Jacksonville, Florida, United States, 32290
Inpatient Call Center Specialist II, Hospitalist Team, Southbank Plaza
Job Summary
We are looking to add an Inpatient Call Center Specialist II at Baptist Southbank Plaza in downtown Jacksonville, FL for the Hospitalist team. This is a full‑time, day‑shift opportunity. This position’s days of the week vary with the need to work every 3rd weekend 5:00 am–12:30 pm, with a day off before and after the weekend worked. Hours are Monday‑Friday 10:30 am–7:00 pm.
As the Inpatient Call Center Specialist II, you will be responsible for all duties associated with the full support of the Baptist Primary Care Hospitalist Physicians and Administrative team. The physicians and APPs in this group provide care and coverage for patients who are admitted into any of Baptist’s hospitals. You will be responsible for telephone and paperwork duties associated with patient care and providing administrative support to physicians and administration.
Key Responsibilities
Completing physician work schedules
Pulling data reports
Scheduling meeting requests for directors at 5 different campuses
Tracking continuing medical education
Tracking meeting attendance
Assisting with physician recruitment
Handling ER admissions, consultations and transfer requests
Maintaining patient list distributions
Handling external and internal communication for the Hospitalist Team
Education Required High School Diploma or GED.
Education Preferred Associate’s Degree.
Experience
Three to five years of experience working in a medical office.
Three to five years of clerical experience.
License and Certification None required.
Location Southbank Plaza, 1650 Prudential Drive, Jacksonville, FL 32207.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other – Hospitals and Health Care.
Referrals increase your chances of interviewing at Baptist Health by 2×.
If you are interested in this full‑time opportunity, please apply now.
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As the Inpatient Call Center Specialist II, you will be responsible for all duties associated with the full support of the Baptist Primary Care Hospitalist Physicians and Administrative team. The physicians and APPs in this group provide care and coverage for patients who are admitted into any of Baptist’s hospitals. You will be responsible for telephone and paperwork duties associated with patient care and providing administrative support to physicians and administration.
Key Responsibilities
Completing physician work schedules
Pulling data reports
Scheduling meeting requests for directors at 5 different campuses
Tracking continuing medical education
Tracking meeting attendance
Assisting with physician recruitment
Handling ER admissions, consultations and transfer requests
Maintaining patient list distributions
Handling external and internal communication for the Hospitalist Team
Education Required High School Diploma or GED.
Education Preferred Associate’s Degree.
Experience
Three to five years of experience working in a medical office.
Three to five years of clerical experience.
License and Certification None required.
Location Southbank Plaza, 1650 Prudential Drive, Jacksonville, FL 32207.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other – Hospitals and Health Care.
Referrals increase your chances of interviewing at Baptist Health by 2×.
If you are interested in this full‑time opportunity, please apply now.
#J-18808-Ljbffr