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State of Tennessee

DCS CASE MANAGER 2* - 12242025-73897

State of Tennessee, Nashville, Tennessee, United States

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DCS Case Manager 2 – Drug Teams Division Location: Cookeville, TN (Putnam County) • Department: Children’s Services • Employment type: Full‑time • Salary: $3,724.00–$4,656.00 monthly ($44,688.00–$55,872.00 annually) • Closing date: 12/30/2025 11:59 PM Central Time.

Job Summary This position is a DCS Case Manager 2 in the Statewide Child Investigative and Referral Unit’s Drug Team. The incumbent provides professional case management services to children under state supervision, in state custody, or at risk of state custody, and their families.

Key Responsibilities

Determine abuse or neglect, assess risk or harm, and implement safety plans.

Make recommendations regarding permanency, monitor adoptive and foster families, recruit foster parents, conduct home visits, and coordinate visitation.

Maintain case file documentation, prepare for, participate in, and testify at court proceedings.

Conduct interviews with child victims, reporters, families, and collateral contacts, gather information, administer drug screens, and conduct assessments.

Schedule appointments, visitations, and transportation for children; provide support to children awaiting placement.

Communicate promptly with families, providers, co‑workers, and supervisors; build trust and encourage clients to achieve permanency.

Lead Child and Family Team meetings, develop action steps and goals, and collaborate with community service providers and law enforcement.

Qualifications

Education and Experience:

Bachelor’s degree from an accredited institution and at least one year of full‑time professional experience providing child welfare services (e.g., social or psychological counseling, case management, volunteer services coordination, or juvenile classification coordination).

Special Qualifications:

21 years or older.

U.S. citizen.

Valid driver’s license.

Good moral character (as determined by investigation).

Completed criminal history disclosure; no felony convictions; willing to release all criminal records.

Submitted fingerprint sample per TBI requirements.

Passed pre‑employment illegal drug screening.

Competencies

Decision Quality & Action Oriented

Customer Focus & Effective Communication

Conflict Management

Knowledge

Clerical tasks.

Customer and personal service.

Skills

Time Management, Active Learning and Listening, Complex Problem Solving.

Abilities

Written comprehension, deductive reasoning, inductive reasoning.

Tools & Equipment

Electronic devices, computers, motor vehicles.

TN Driver Standards

Valid driver’s license.

Past five years without DUI, reckless driving, license suspension for moving violations, or more than four moving violations.

All applicants must provide driver’s license information under the Licenses and Certifications section of the application. Agencies may allow exceptions based on other factors.

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