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State of Tennessee

DCS CASE MANAGER 2* - 12242025-73871

State of Tennessee, Nashville, Tennessee, United States

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Job Information State of Tennessee. Opening Date/Time: 12/24/2025 12:00AM Central Time. Closing Date/Time: 12/30/2025 11:59PM Central Time. Salary (Monthly): $3,724.00 - $4,656.00. Salary (Annual): $44,688.00 - $55,872.00. Job Type: Full-Time. Locations: Athens, TN and Jasper, TN. Department: Children’s Services. This is a DCS Case Manager 2 position for the Drug Team in the Statewide Child Investigative & Referral Unit. Two vacancies: Marion County and McMinn County. A criminal background check is required.

Qualifications

Bachelor’s degree from an accredited college or university.

At least one year of full‑time professional work providing child welfare services (e.g., social, psychological, or correctional counseling or case management).

At least 21 years of age, U.S. citizen, valid driver’s license, and good moral character.

Must complete a criminal history disclosure form, have no felony convictions, release all records, provide a fingerprint sample, and pass a pre‑employment drug screen.

Special Requirements

No felony convictions.

Agree to release all records involving criminal history.

Supply fingerprint sample as prescribed by the Tennessee Bureau of Investigation.

Pass a pre‑employment drug test.

Overview The DCS Case Manager 2 performs professional case management work of routine difficulty and provides case management services to children under state supervision, in state custody, or at risk of state custody. This classification is responsible for child and family case management in the Children’s Services Case Manager job series.

Responsibilities

Determine abuse or neglect, assess risk, create safety plans, recommend permanency, monitor adoptive and foster families, recruit foster parents, conduct home visits, and coordinate visitation.

Maintain documentation for case files and prepare for and testify in court proceedings.

Conduct interviews with alleged child victims, reporters, families, and collateral contacts; gather information (school, medical, psychological), administer drug screens, conduct assessments, and conduct face‑to‑face visits with children, resource families, providers, kinship homes, and other entities.

Work flexible hours including weekends, holidays, and after hours. Schedule appointments, transport children, and assist with placements.

Communicate effectively, build trustful relationships, explain rights, and respond timely.

Coordinate Child and Family Team meetings, develop action steps and goals.

Make referrals to service providers, collaborate with law enforcement, and train foster and adoptive parents.

Competencies (KSA’s)

Decision Quality

Action Oriented

Customer Focus

Conflict Management

Effective Communication

Knowledge, Skills, Abilities

Clerical, customer service, personal service.

Time Management, active learning, listening, complex problem solving.

Written comprehension, deductive reasoning, inductive reasoning.

Tools & Equipment

Electronic devices, computers, motor vehicles.

Driver Standards

Valid driver’s license.

No DUI, reckless driving, license suspension, or more than four moving violations within the past five years.

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