BVLGARI
Bulgari Corporation of America is looking for a Retail Training Senior Manager for the US East Coast region of our North America network. This position reports to the Director of Training, North America, and will engage in all training activities to support the assigned territory in North America.
Main Accountabilities:
Analyze existing content, identifying learning opportunities and create necessary content to address needs
Upskill sales teams on watch knowledge including high end complications
Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
Collaborate on the Onboarding process of all regional retail hires
Assist in the localization of any training initiatives launched by central training
Create, monitor, and track store visits to support key regional initiatives
Prepare, execute and follow-up on in-store trainings
Responsible for the monitoring of all eLearning platforms for assigned market
Create and follow-up on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
Perform any ad-hoc projects as required by management to support the business
Collaborate with interdepartmental committees or task forces, as necessary
Your Profile:
Minimum of 7+ years in a similar role, preferable in a luxury environment
Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
Understanding of competitive watch market with strong knowledge of micro-mechanics
Knowledge of eLearning platforms
Knowledge of Microsoft Office applications
Ability to manage departmental budget contribution and process expense reports in a timely manner
Ability to navigate various professional environments in an agile manner
Ability to travel domestically and internationally up to 50%-70% of time
What We Offer BVLGARI offers a competitive compensation package that includes:
Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
Exclusive employee perks, including luxury product discounts and training opportunities
BVLGARI is an equal‑opportunity employer and celebrates diversity in the workplace.
For Internal Candidates We are excited to see LVMH talents exploring opportunities within BVLGARI! If you are interested in this role, please:
Contact your direct manager to discuss your career growth.
Reach out to your HR Business Partner (HRBP) for guidance on the internal mobility process.
We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI.
#J-18808-Ljbffr
Main Accountabilities:
Analyze existing content, identifying learning opportunities and create necessary content to address needs
Upskill sales teams on watch knowledge including high end complications
Deploy and reinforce trainings to Store Managers and Client Advisors on Bulgari client experience, selling techniques, Jewelry/Watch/Accessory collections, brand history, and storytelling
Participate in retail coaching/in-store observation and provide feedback to Store Director and Director, Training North America
Collaborate on the Onboarding process of all regional retail hires
Assist in the localization of any training initiatives launched by central training
Create, monitor, and track store visits to support key regional initiatives
Prepare, execute and follow-up on in-store trainings
Responsible for the monitoring of all eLearning platforms for assigned market
Create and follow-up on needs analysis and action plans related to Mystery Shop and Voice of Client initiatives
Perform any ad-hoc projects as required by management to support the business
Collaborate with interdepartmental committees or task forces, as necessary
Your Profile:
Minimum of 7+ years in a similar role, preferable in a luxury environment
Extensive watch knowledge required, supplemental certification with FHH or similar is a plus
Understanding of competitive watch market with strong knowledge of micro-mechanics
Knowledge of eLearning platforms
Knowledge of Microsoft Office applications
Ability to manage departmental budget contribution and process expense reports in a timely manner
Ability to navigate various professional environments in an agile manner
Ability to travel domestically and internationally up to 50%-70% of time
What We Offer BVLGARI offers a competitive compensation package that includes:
Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility
Exclusive employee perks, including luxury product discounts and training opportunities
BVLGARI is an equal‑opportunity employer and celebrates diversity in the workplace.
For Internal Candidates We are excited to see LVMH talents exploring opportunities within BVLGARI! If you are interested in this role, please:
Contact your direct manager to discuss your career growth.
Reach out to your HR Business Partner (HRBP) for guidance on the internal mobility process.
We value your dedication to the LVMH family and look forward to supporting your career journey with BVLGARI.
#J-18808-Ljbffr