ITSM Operations Lead: ITIL, Incident & Change

A prominent IT services provider based in Cleveland is seeking a Mid-Senior level IT professional. This full-time role requires 4+ years of experience in IT operations, with strong ITIL and ITSM knowledge. Responsibilities include coordinating IT projects, gathering business requirements, and ensuring the smooth operation of IT systems. Benefits include medical and vision insurance, as well as a 401(k) plan. Ideal candidates will possess excellent communication, troubleshooting, and problem-solving skills. #J-18808-Ljbffr