ITSM Platform Lead — Automation, Analytics & Governance

A leading IT services company in Cleveland is seeking a Mid-Senior level ITSM Project Manager to lead technology projects. This role requires over 5 years of experience with ITSM platforms, strong skills in workflow optimization, and the ability to mentor team members. Candidates will ensure high-quality execution of IT projects while maintaining best practices. The position offers benefits such as medical, vision insurance, and a 401(k). #J-18808-Ljbffr