Seasonal Business Tax Expert Job at Intuit in Hollis

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Overview

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission‑driven company includes living our values every day and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, TurboTax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

What You Will Do

• Help customers complete their taxes using Intuit TurboTax products with sound professional judgment and in an excellent and timely manner.
• Provide tax advice, full service return preparation, tax calculations, and manage product/software inquiries.
• Maintain sensitive customer, confidential and/or proprietary business information responsibly, reliably, and securely.
• Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
• Use state‑of‑the‑art video communication software to interact with customers securely and document interactions to maintain accurate records.
• Interact with customers and team members professionally while adhering to and promoting Intuit’s operating values, including "integrity without compromise."

What You Need

• Strong business tax preparation experience (≥3 years) preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
• Active unrestricted credential: EA, CPA, or Practicing Attorney.
• Minimum of 2 seasons of personal tax preparation experience (≥30 tax returns per year) in a tax practice or retail setting, strongly preferred.
• Availability to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books to tax preparation strongly preferred.
• Experience preparing Business Tax returns for service industry customers strongly preferred.
• Ability to obtain any related state licenses, certificates, permits, or bonds.
• Active Preparer Tax Identification Number (PTIN).
• Commitment to a minimum schedule of at least 20 hours/week in 4‑hour shift increments throughout the tax season.
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills – able to interact with customers through video and audio tools professionally, friendly, and confidently.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Will have or be willing to obtain an internet connection that meets Intuit Security criteria.

Compensation

Intuit Provides a Competitive Compensation Package With a Strong Pay For Performance Rewards Approach. The Expected Base Pay Range For This Position Is:

• Bay Area, California: $40.10 – $46.20
• Southern California: $40.10 – $46.20
• Colorado: $38.20 – $43.90
• Hawaii: $40.10 – $46.20
• Illinois: $38.20 – $43.90
• Maryland: $38.20 – $43.90
• Massachusetts: $40.10 – $46.20
• Minnesota: $34.40 – $39.56
• New Jersey: $40.10 – $46.20
• New York: $40.10 – $46.20
• Ohio: $34.40 – $39.56
• Vermont: $38.20 – $43.90
• Washington: $40.10 – $46.20
• Washington DC: $38.20 – $43.90

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay is based on job‑related knowledge, skills, experience, and work location. Intuit conducts regular comparisons across categories of ethnicity and gender to drive ongoing pay equity.

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