American Family Care
Front Office Lead Medical Assistant Job at American Family Care in San Diego
American Family Care, San Diego, CA, United States, 92189
Front Office Lead Medical Assistant
Employer: American Family Care
Location: San Diego, CA
Salary: $23.00-$25.00 per hour
Job type: Full-time
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Competitive salary
- Free uniforms
- Bonus based on performance
Schedule
- Day shift
- Night shift
- Weekend availability
Work Schedule: Monday-Thursday 8:00 AM-2:00 PM & Sunday 8:00 AM-6:00 PM
Primary Responsibilities
- Be proficient in essential Front Office functions and basic Back Office operations.
- Assist in the training and development of support staff.
- Assist providers in navigating EHR/EMR features and functions.
- Liaise with medical facilities, employers, billing and payers regarding referrals and requests.
- Oversee compliance with weekly day sheet records, daily task logs and patient disposition logs.
- Audit patient charts to ensure charges entered into the EMR are complete, timely and accurate.
- Perform patient callbacks, follow-up and appointment reminder calls.
- Process mail and requests for medical records or other information.
- Assist with scheduling as directed.
- Ensure EOBs and insurance payments are scanned and invoices sent in a timely manner.
- Manage Workers Compensation, Immigration Physicals, DoT Physicals and other special programs.
- Diplomatically resolve patient complaints while maintaining strict confidentiality.
- Ensure cleanliness of all common spaces.
Requirements
- Two (2) years experience as a Medical Assistant or educational equivalent.
- CCMA Certification.
- Certified Medical Assistant.
- BLS Certification.
- Bachelor’s or High School Diploma (High School Diploma required).
- Phlebotomy Certification (Preferred).
- Exceptional customer service skills.
- Ability to work the specified schedule.
Contact
Please email your resume via this advertisement for immediate consideration. For more information, visit us at https://www.afcurgentcare.com/san-diego
We are an Equal Opportunity Employer.