Aston Carter is hiring: Customer Service Specialist in Town of Florida

Customer Service Specialist

Aston Carter

Contract to Hire position based out of Stuart, FL.

Job Description

The Delivery Service Dispatcher plays a crucial role in managing billing disputes and servicing CO2 tanks. The position requires logging calls, creating service tickets, scheduling and dispatching services, and assisting with billing disputes, gas refills, and equipment safety issues.

Responsibilities

• Log customer calls and create service tickets accurately.
• Schedule and dispatch service personnel efficiently.
• Assist with billing disputes and ensure timely resolutions.
• Coordinate gas refills and address equipment safety issues.
• Maintain clear and effective communication with team members and clients.

Essential Skills

• Proficiency in customer service and dispatch operations.
• Experience with Microsoft Office and manual order entry.
• Basic computer navigation skills.
• Logistics coordination or dispatching experience.
• Strong clerical and order entry capabilities.

Additional Skills & Qualifications

• Excellent communication and interpersonal skills.
• Ability to work weekends and adapt to flexible schedules.
• Basic computer literacy and the ability to quickly learn new systems.
• Strong organizational skills and attention to detail.

Work Environment

The role is based onsite in an air‑conditioned office setting in a collaborative team environment. The work schedule is from 11 AM to 8 PM with a choice of Tuesday, Wednesday, or Thursday off, requiring work on both weekend days. Training involves three weeks of classroom instruction, Monday to Friday from 8 AM to 5 PM or 9 AM to 6 PM, followed by one week of hands‑on training with a supervisor. The company offers a positive work environment, with opportunities for career advancement and a supportive team culture.

Job Type & Location

Contract to Hire; Located in Stuart, FL.

Pay And Benefits

Pay range: $17.00 – $17.00/hr.

Benefits (subject to eligibility):

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About Aston Carter

Aston Carter provides world‑class corporate talent solutions to thousands of clients across the globe, specializing in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500 and is a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Aston Carter is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Application Deadline: This position is anticipated to close on Dec 31, 2025.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Other

Industries

• Staffing and Recruiting