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Hardees of Evans

Shift Leader-Hardees Restaurant-Piney Flats, TN (1869)

Hardees of Evans, Piney Flats, Tennessee, us, 37699

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Shift Leader – Hardee’s Restaurant – Piney Flats, TN (1869) Capstone Restaurant Group is an equal opportunity employer that values People, Hospitality, and Integrity. We seek talented team members eager to grow and provide outstanding hospitality to every guest.

Summary of Position The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities support the restaurant’s business plan. The Shift Leader ensures all team members are performing their responsibilities and meeting expectations.

Essential Duties

Take necessary action to ensure all hospitality service is outstanding; anticipate and exceed guest needs; handle situations and requests immediately in a positive manner.

Effectively "path" the restaurant to monitor all aspects of operations to anticipate problems; take initiative to correct problem areas immediately.

Consistently enforce and maintain all quality, service, and cleanliness standards.

Monitor and maintain proper staffing levels and labor costs.

Create a friendly atmosphere for team members and guests.

Train and provide direction and supervision for team members.

Support efforts to maximize sales and profits and minimize controllable costs.

Plan, organize, and implement all operational routines and activities during your shift.

Maintain a cooperative, harmonious relationship with management and fellow team members.

Ensure all sanitation, safety and security policies and procedures are observed and enforced.

Maintain personal appearance that meets company standards and displays professionalism at all times.

Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.

Perform other tasks as directed by management.

Physical Requirements

Stand for long periods of time.

Work around high temperatures.

Work around others in close quarters.

Able to lift 50 pounds comfortably.

Work with various cleaning products.

Experience

Must be at least 18 years old.

Must be willing to work flexible hours, including opening and closing shifts.

Must have reliable transportation and a method of communication (e.g., phone or email).

Competencies

Excellent communication, interpersonal, and leadership skills.

Ability to maintain the respect of your team.

Guest-driven focus.

Ability to make decisions under pressure while delegating tasks appropriately.

Excellent organizational and prioritization skills.

Ability to work with others as a team.

Ability to meet performance standards.

Ability to take initiative and solve problems.

Benefits

Competitive wages.

Medical insurance.

Team member referral bonus program.

Team member discount programs, with financing options.

Free meals while working (discounts for your family).

Paid Time Off.

Tuition reimbursement.

See a complete list of benefits at https://capstone-restaurants.ourstory.harri.com/

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications for the job.

Capstone Restaurant Group is an equal opportunity employer.

I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone Restaurant Group will be my employer, not Hardee’s Restaurants. Further I understand and acknowledge that Capstone Restaurant Group and its affiliated entities are not acting as an agent for Hardee’s Restaurants or any of its affiliates.

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