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Domino's

Customer Service Rep(01688) – 131 N Lincoln Dr

Domino's, Troy, New York, United States

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Job Description Domino’s Pizza in Troy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 131 N Lincoln Dr. As a vital member of our store, you’ll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service and quality products.

Answer incoming phone calls and take customer orders accurately and efficiently

Prepare and make pizzas and other menu items according to company standards

Process cash and credit card transactions, ensuring accuracy in all financial dealings

Provide exceptional customer service, addressing inquiries and resolving issues promptly

Maintain a clean and organized work environment, adhering to all health and safety regulations

Collaborate with team members to ensure smooth operations during busy periods

Assist with various cleaning tasks to uphold store cleanliness standards

Handle and lift items weighing up to 25 lbs. as needed

Qualifications

Excellent customer service skills with a friendly and positive attitude

Strong communication abilities, both verbal and written

Basic math skills for handling cash transactions and order calculations

Ability to follow directions and adhere to company policies and procedures

Flexibility to work in a fast-paced environment and adapt to changing priorities

Availability to work weekends, holidays, and various shifts as needed

Team player mentality with a willingness to support colleagues

Physical ability to stand for extended periods and lift up to 25 lbs.

High school diploma or equivalent preferred (but not required)

Previous experience in food service or customer-facing roles is a plus

Additional Information All your information will be kept confidential according to EEO guidelines.

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