Tendit Group
Join to apply for the
Operations Account Manager
role at
Tendit Group .
At Tendit Group, we don’t just fill roles, we build careers. Our company is growing fast, but we’re grounded in what matters: accountability, trust, and results.
We operate across Colorado, Arizona, and Utah with one mission to deliver exceptional service to our customers, and that starts with exceptional people. When you join Tendit, you’re joining a company that invests in your success, supports your development, and recognizes your impact. If you’re looking for a company where your work matters and your voice is heard, you’ll find it here.
About the Role The Operations Account Manager plays a dual role focused on both operational excellence and revenue generation. This individual oversees day‑to‑day field operations while serving as the primary client contact to drive retention and growth. The ideal candidate brings a blend of process‑driven operations management and relationship‑based account oversight, ensuring both internal efficiency and client satisfaction.
Key Responsibilities
Oversee field and job operations to ensure service delivery, efficiency, and adherence to company standards
Monitor route compliance, job quality, and timely completion of services
Enforce safety standards and report all incidents per company policy
Manage scheduling and labor utilization to optimize field productivity
Approve daily time entries and ensure compliance with labor regulations
Track and maintain inventory, equipment usage, and procurement
Identify inefficiencies and drive process improvement initiatives
Ensure compliance with OSHA, DOT, and company safety protocols
Act as the primary point of contact for assigned clients, maintaining strong long‑term relationships
Conduct regular client check‑ins and property walkthroughs
Identify client needs and propose additional services that align with operational capabilities
Drive contract renewals and upsell opportunities
Address and resolve customer concerns with urgency and professionalism
Meet or exceed monthly, quarterly, and annual sales and retention targets
Collaborate with operations and sales teams to ensure service alignment and client satisfaction
Qualifications
Bachelor’s degree in Business, Operations Management, or related field preferred
3‑5 years of commercial landscaping or field operations experience required
Demonstrated ability to manage field teams, schedules, and client relationships
Proven success in driving account growth and retention
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficient in Microsoft Office Suite; familiarity with operations software is a plus
Work Environment
80% field‑based, overseeing crews and customer sites
20% office‑based, focused on planning, reporting, and client communications
Safety Requirements
Adhere to all company, state, and federal safety policies and procedures
Conduct regular safety training and audits with field crews
Maintain current knowledge of safety regulations and ensure team compliance
Physical Requirements
Ability to stand, walk, and sit for extended periods
Lift and carry up to 50 lbs. as needed
Manual dexterity for using tools, devices, and office equipment
Comfortable navigating both office and outdoor field environments
Benefits
Medical, dental, and vision plans
401K Retirement Savings Plan with a match
Paid Time Off (PTO)
Paid Holidays
Paid Weekly
Career progression in a rapidly growing company!
Compensation for this position is $62,000 - $75,000 depending on experience.
Tendit Group is an equal‑opportunity employer. We work to build a culture that attracts a mix of talented, committed, and vibrant team members who bring determination and passion to work every day. We recruit, develop, and retain the most talented people from a broad and diverse candidate pool. We encourage you to apply!
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Operations Account Manager
role at
Tendit Group .
At Tendit Group, we don’t just fill roles, we build careers. Our company is growing fast, but we’re grounded in what matters: accountability, trust, and results.
We operate across Colorado, Arizona, and Utah with one mission to deliver exceptional service to our customers, and that starts with exceptional people. When you join Tendit, you’re joining a company that invests in your success, supports your development, and recognizes your impact. If you’re looking for a company where your work matters and your voice is heard, you’ll find it here.
About the Role The Operations Account Manager plays a dual role focused on both operational excellence and revenue generation. This individual oversees day‑to‑day field operations while serving as the primary client contact to drive retention and growth. The ideal candidate brings a blend of process‑driven operations management and relationship‑based account oversight, ensuring both internal efficiency and client satisfaction.
Key Responsibilities
Oversee field and job operations to ensure service delivery, efficiency, and adherence to company standards
Monitor route compliance, job quality, and timely completion of services
Enforce safety standards and report all incidents per company policy
Manage scheduling and labor utilization to optimize field productivity
Approve daily time entries and ensure compliance with labor regulations
Track and maintain inventory, equipment usage, and procurement
Identify inefficiencies and drive process improvement initiatives
Ensure compliance with OSHA, DOT, and company safety protocols
Act as the primary point of contact for assigned clients, maintaining strong long‑term relationships
Conduct regular client check‑ins and property walkthroughs
Identify client needs and propose additional services that align with operational capabilities
Drive contract renewals and upsell opportunities
Address and resolve customer concerns with urgency and professionalism
Meet or exceed monthly, quarterly, and annual sales and retention targets
Collaborate with operations and sales teams to ensure service alignment and client satisfaction
Qualifications
Bachelor’s degree in Business, Operations Management, or related field preferred
3‑5 years of commercial landscaping or field operations experience required
Demonstrated ability to manage field teams, schedules, and client relationships
Proven success in driving account growth and retention
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficient in Microsoft Office Suite; familiarity with operations software is a plus
Work Environment
80% field‑based, overseeing crews and customer sites
20% office‑based, focused on planning, reporting, and client communications
Safety Requirements
Adhere to all company, state, and federal safety policies and procedures
Conduct regular safety training and audits with field crews
Maintain current knowledge of safety regulations and ensure team compliance
Physical Requirements
Ability to stand, walk, and sit for extended periods
Lift and carry up to 50 lbs. as needed
Manual dexterity for using tools, devices, and office equipment
Comfortable navigating both office and outdoor field environments
Benefits
Medical, dental, and vision plans
401K Retirement Savings Plan with a match
Paid Time Off (PTO)
Paid Holidays
Paid Weekly
Career progression in a rapidly growing company!
Compensation for this position is $62,000 - $75,000 depending on experience.
Tendit Group is an equal‑opportunity employer. We work to build a culture that attracts a mix of talented, committed, and vibrant team members who bring determination and passion to work every day. We recruit, develop, and retain the most talented people from a broad and diverse candidate pool. We encourage you to apply!
#J-18808-Ljbffr